Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,027 reviews
5 stars
614
4 stars
374
3 stars
358
2 stars
205
1 star
476
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, incorrect, or poorly prepared food, including hard buns and missing items.
Service Issues
Many reviews highlighted slow service, rude staff interactions, and frequent order mistakes, leading to customer frustration.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including trash and disorganization.
Positive Experiences
A few customers praised specific staff members for their helpfulness and friendly service, indicating that there are some positive experiences amidst the negative feedback.
- BPBorite Pak1 day ago1.0I didnt have a choice but come to this location. The service provided is not that great. I did a mobile order and im here sitting in my spot for 10 minutes. Order 7 minutes before. I literally seen 2 o cars go to drive thru. People picking uo orders. In and out. What's thr point of curbside or mobile orders if the service just isn't even near normal. This is b ow you dan tell its poorly managed. There is no excuse to neglect b any a service you provide. I cant even cancel because its been saying that they are already preparing. Which is most likely a lie. Definitely not coming to this location ever again.
- KKKalima Ka1 day ago1.0Totally incompetent staff. I paid $17 for a plain cheeseburger. No drink no fries no straw missing nearly every item I paid for $15 worth of food missing from my delivery and didn't even receive a refund. Y'all just stay home and cook.
- DSDontrana SpencerDec 2, 20251.0Everytime I order something from here it’s always WRONG! They don’t care about the quality of the food. They’ll give you fries that sit in grease all day, hard buns for the burgers and hard nuggets. I would give this location -1 star if I could.
- WAWilliam AnnaNov 30, 20254.0Disappointed hot chocolate machine was not functional
- JEjoseph evansNov 27, 20254.0Idk why but no matter what I order they ask me to pull up to the next window... frustrating
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2700 Guess Rd, Durham?
The restaurant is open every day from 5:30 AM to 10:00 PM.
When is the drive-thru available at this McDonald's location?
The drive-thru operates from 5:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:30 PM.
What delivery and pickup services does this McDonald's offer?
The location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's conveniently using a mobile app?
You can order using the McDonald's App available for iOS and Android or order online through their provided delivery URL.
What payment options are accepted at McDonald's on Guess Rd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru service?
Yes, this location has a drive-thru service for your convenience.
Are there nearby convenience stores close to McDonald's at 2700 Guess Rd?
Yes, there's Refuel convenience store and Cruizers Convenience Marketplace nearby where you can shop for essentials.
What gas stations can I find near this McDonald's?
Nearby gas stations include Exxon, Exxon & Mobil Stations, and BP, helpful for refueling before or after your visit.
Are there any interesting nearby spots to visit before or after grabbing food at McDonald's?
Yes, you can visit North Pointe Shopping Center for shopping, The French Corner Bakery for desserts, or stop by Ready Set Fitness for a workout nearby.