McDonald's

3.3
2212 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2010 N Roxboro Road, Durham, NC
27704, United States

Hours

Reviews

3.3
2,212 reviews
5 stars
697
4 stars
410
3 stars
391
2 stars
217
1 star
497

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and slow service.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and disappointment.

Food Quality

Food quality is inconsistent; while some customers enjoyed fresh and hot meals, others received undercooked or stale items.

Cleanliness

The cleanliness of the location is mixed, with some noting clean restrooms while others reported filthy conditions.

Speed of Service

Service speed is frequently criticized, with long wait times reported in both drive-thru and in-store orders.
  • CH
    Clifton Hester
    5 days ago
    5.0
    All ima say is i only get my food from this location amd the one on hwy54. Food always right and comes out timely. Only problem i ever had with them was a missing ranch once I believe and they gave me more nuggets for it lol
  • EN
    Eric Newman
    Nov 8, 2025
    1.0
    Our fries were unsalted, and we were basically eating a potato. The chicken nuggets were stale and had an awful taste. The HI-C was essentially water. Never coming back again!
  • CC
    Chelsea
    Nov 5, 2025
    1.0
    I got my meal and then opened up at work and someone had peeled off my monopoly sticker to my nuggets and it had to be an employee because there is no other explanation! I went through drive thru and employees are the only ones that touch the box’s and this is horrible to know your employees are stealing stickers off boxes for people to play the games they spend a lot of money on and especially when the food is cold after I get here! Never going back again! Brier creek in Raleigh is the best one and hasn’t ever done this or treated me wrong.
  • JR
    jennifer rotman
    Nov 1, 2025
    2.0
    Decide to do curbside pickup one day. Complete waste of time and money. I sat curbside for 20 MINUTES then finally went inside. There was another gentleman who had also been waiting curbside longer than me. I had to show my confirmed order in the app because they hadn’t even started putting my order together. And whenni got where i was going they had forgotten the Big Mac which was part of the order. Really disappointing and the whole kitchen operation seemed ridiculously disorganized. will never do takeout or curbside again!
  • JB
    Juan José Barcenas
    Oct 25, 2025
    1.0
    Pedí desayunos para llevar de panqueques y huevo y no pusieron cubiertos ni acompañantes ni mantequilla ni mapple, comer huesos con la mano y panquecas secas.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2010 N Roxboro Road, Durham?

McDonald's at 2010 N Roxboro Road in Durham is open 24 hours a day, 7 days a week, including holidays.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at this location has a drive-thru service available 24/7.