Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
2,228 reviews
5 stars
704
4 stars
413
3 stars
391
2 stars
220
1 star
500
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some staff being praised for their friendliness and helpfulness, while others were reported as rude and unprofessional.
Food Quality
Food quality was inconsistent, with reports of undercooked items, stale products, and missing components in orders.
Speed of Service
Many customers experienced long wait times, both in the drive-thru and for curbside pickup, leading to frustration.
Cleanliness
The cleanliness of the location was noted positively by some, but there were also complaints about dirty restrooms.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, indicating a need for better attention to detail.
- CMClyde MorganDec 21, 20252.0They are slow and burn your food
- SEShana EncarnacionDec 19, 20255.0The workers here are amazing. They really get bombarded with orders, but they a very nice about making things right if they get something wrong with your order. It always clean. JT was especially accommodating and truly kind, he was back and forth between the register and getting orders put together and even brang my order to my table. He made it a great experience to dine in at this location. Show some patience and humility with these workers, they are human just like you. 🙏🏻
- ATAnna TaglioliDec 7, 20255.0i am so impressed by JT he had such great attitude and problem solving skills for example we really wanted the grinch fry but it was sold out but yet he found one packet left in the back for us i’ve had some insanely bad experiences at mcdonald’s before and today JT healed me. promote him if you see this mcdonald’s give him his own store
- SRSeth RobisonDec 4, 20251.0Rude and made me wait in line an hour
- JBJoshua BestDec 2, 20252.0Food is basic quality McDonalds food, had to wait about twenty Minutes for my food while in the lobby yet again….. While several cars got through the line and I was still waiting for my food inside!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 2010 N Roxboro Road, Durham?
McDonald's at 2010 N Roxboro Road in Durham is open 24 hours a day, 7 days a week, including holidays.
Does this McDonald's location have a drive-thru service?
Yes, the McDonald's at this location has a drive-thru service available 24/7.
Can I order delivery from this McDonald's?
Yes, McDonald's offers delivery services including same-day and no-contact delivery through their online ordering platform.
What payment options are accepted at McDonald's on N Roxboro Road?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order food from this McDonald's using a mobile app?
You can order from McDonald's via their official app available on iOS through the Apple App Store and on Android through Google Play Store.
What type of menu items does McDonald's at this location serve?
McDonald's serves a variety of menu options made with quality ingredients including breakfast items, burgers, sandwiches, coffee, ice cream, and frozen desserts.
Are there other fast food options near this McDonald's?
Yes, nearby fast food options include Subway, Arby's, Wendy's, and Pupuseria la Familia El Buen Sabor, offering a variety of sandwiches, burgers, and Mexican fare.
What nearby places can I visit before or after dining at McDonald's on N Roxboro Road?
You might want to visit nearby spots like Waffle House for breakfast, Family Dollar for shopping, or La Isla for dining and drinks after your visit.
Where can I find nearby services like gas stations or ATMs around McDonald's?
Nearby you will find gas stations such as BP, Joy Mart, and Shell, as well as ATMs at Bitstop Bitcoin ATM and Wells Fargo Bank.
Does McDonald's at this location offer WiFi and mobile ordering services?
Yes, this McDonald's location offers free WiFi and supports mobile ordering with mobile offers available through their app.