McDonald's

Reviews

• CG

  Clinton Goldston

  Dec 31, 2025
  1.0
  I am big on customer service. Soon as I walked in ordered my food with my friends we didn't receive no greeting of the day. No good morning, welcome to McDonald's or how can I help you. I am watching and me my girlfriend and my kids food be prepared. My food has exchanged multiple hands and not one of those hands had gloves on. Two people who touched my fries worked the register touching money and so forth. Upon leaving still no greeting of the day. No thank you for coming in or anything. We had a big order and had to ask for a bigger instead of someone taking the initiative to supply it or just ask hey do you want a bigger bag. Do better people because I know you can.
• AA

  Araba Afenyi-Annan

  Dec 24, 2025
  2.0
  Drove thru and ordered 2 sausage sandwiches and a big breakfast meals with 3 orange juices. Charged 1.70 upcharge for each of the sandwich meals and $3.29 upcharge for the big breakfast event, even though 3 orange juices the exact same size. Total cost $24.25. After getting food and drinks, before we even crossed parking lot, as I lifted a drink to hand to my daughter, one orange juice lid was loose and most of the drink spilled all over the front seat, before falling and cracking, all over the my pants, my purse and backpack, containing a book and $400 Bose headphones, a full box of tissues the entire front row carmat and carpet. My child had to walked over to Harris Teeter and purchase papers towels to deal with the spill AND I walked back to McDonald's to explain what had happened and requested napkins, then to find out we had only received one of the sandwiches we ordered. After cleaning up the mess, I returned again to the McDonald's quite upset, to have had paid for a $3.29 cup of orange juice that I didn't even drink a drop of, because the lid was not properly secured and not received the food I paid for. While then given the current food but the "manager" Sarah refused to replace the orange juice saying it wasn't her problem. I explained again what happened and clearly it was their problem. She again refused citing the juice's cost to which I responded I was well aware of since I had paid for but unable to consume. Then she rudely walked away ignoring my request for a clear reason of refusal. Instead, she said I needed to wait 30 minutes for her boss to come in. I asked for everyone's name and left angry. I have never received such poor treatment at any McDonald's and never at this one before. I will be speaking to the boss and expressing the poor treatment I received after being highly inconvenienced by an issue caused by their shoddy work. Definitely not treated as a valuable customer. Don't spend your money here..
• MC

  Margaret J Clark

  Dec 16, 2025
  5.0
  The location usually stays busy but I've never had an issue with my order. Staff is very friendly.
• CS

  Clarence Smith

  Dec 13, 2025
  1.0
  They don't speak English. I had to repeat myself 10x times and it still was wrong. Then the employee got an attitude.
• OS

  Osmar Soto

  Dec 8, 2025
  1.0
  Spoiled Milk... that what was in my kid's meal. I asked to speak with the manager about it, the cashier stated he was but I wasn't sure he was because of the lack of customer service or training. I explained to him that the milk wasn't expired(the expiration tag was for Jan), but most likely the staff didn't put away the cold product away fast enough and left them out for HOURS. This milk was sour and my son drank it. The gentleman just looked nonchalant like it didn't matter or simply care. I'm sure if he went through the same situation he wouldn't be nonchalant. He offered me another milk but like I explained earlier the cold products are probably tainted. Like be real, milk was the last thing I want right now. I simple left... I feel bad for how the owner let him down but not training staff and 'management' well enough.

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