McDonald's

2.8
1282 reviews
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Business Details

1010 N Miami Blvd, Durham, NC
27703, United States
(919) 530-8510
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1010 N Miami Blvd, Durham, NC
27703, United States

Hours

Reviews

2.8
1,282 reviews
5 stars
321
4 stars
186
3 stars
172
2 stars
116
1 star
487

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with reports of rude staff, unhelpful managers, and unresolved complaints.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and a lack of urgency in addressing these problems.

Cleanliness

The restaurant was frequently described as dirty, with unsanitary conditions reported in both the dining area and restrooms.

Food Quality

Customers consistently noted that the food was often cold, stale, or not prepared to standard, leading to dissatisfaction.

Safety Concerns

Several reviews mentioned safety issues, including harassment from individuals outside the restaurant and a general feeling of discomfort in the dining area.
  • NP
    nagato pain
    Jan 5, 2026
    1.0
    dirty restroom
  • PS
    Paul Seelig
    Dec 23, 2025
    5.0
    Still good, not great. But they got our order out quickly and hot.
  • KC
    Kimberly Cruz
    Dec 11, 2025
    1.0
    Terrible customer service. They instructed me to cancel my own order at the window after waiting 15 minutes in the drive-thru with no answer. That gave a homeless women plenty of time to harrass me at the speaker and at the window. It’s a miracle this place has 2.8 stars. There’s a reason why the managers here refuse to give their names. And why they make the customers cancel their own orders. This place probably isn’t operating to standards. I’ve been here twice and so far, they have a 100% success rate of not giving me my food and making me leave hungry and pissed off. Honestly, they need shut this location down.
  • MC
    Miguel Cifuentes
    Dec 11, 2025
    1.0
    GO TO ANOTHER LOCATION! Horrible service, weekends its 24H but guess what, theres nobody attending or taking orders, this is the second time I come here and they canceled my order, she night shift manager refuses to give her name or look any solutions for my problems, my order has been cancelled twice, Please Dont come to this location! The worst McDonald’s I’ve ever been
  • MF
    modeaz ferrell
    Nov 30, 2025
    1.0
    My food was nasty and the people in drive thru couldn’t even speak English which normally isn’t a problem but they weren’t able to help me because of language barrier. They just need to shut this place down the food nasty. I thought if I came at lunch my food would be fresh but it wasn’t
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Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's 1010 N Miami Blvd, Durham, NC?

The dining area is open Monday through Thursday from 6:00 AM to 9:00 PM, and open 24 hours on Friday, Saturday, and Sunday.

During what hours is the McDonald's drive-thru service available at this location?

Drive-thru hours vary: Monday 4:00 AM to midnight; Tuesday to Wednesday 5:00 AM to midnight; Thursday 5:00 AM to 4:00 AM next day; and 24 hours on Friday through Sunday.