McDonald's

3.2
1364 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
300 W Mills Street, Columbus, NC
28722, United States

Hours

Reviews

3.2
1,364 reviews
5 stars
421
4 stars
263
3 stars
222
2 stars
122
1 star
336

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to slow and unresponsive.

Food Quality

Food quality varied significantly, with some customers praising fresh and hot meals, while others complained about cold, stale, or incorrect orders.

Cleanliness

While some reviews highlighted cleanliness and a pleasant atmosphere, others noted issues such as broken facilities and unsanitary conditions.

Drive-Thru Experience

The drive-thru service received mixed feedback, with some praising speed and friendliness, while others experienced long waits and order inaccuracies.

Management Issues

Several reviews indicated dissatisfaction with management practices, including understaffing and inconsistent service quality.
  • DM
    Deborah Marynak
    2 days ago
    1.0
    Loud, immature employee apparently on her break. Yelling she wants a triple cheeseburger. Her mother came in; she tried giving mom a double handful of some condiment. Another employee stopped her. We ordered one meal with an extra cheeseburger. She rang up everything separately. Dirty tables, dirty bathroom and extremely slippery floors. Will never return.
  • SB
    Steven Baker
    6 days ago
    4.0
    Usually service is good here. They're friendly and helpful. I usually order at kiosk with my app. If you're dining in they bring it to you. Overall this is a good McDonalds.
  • SP
    Salles Plude
    Dec 29, 2025
    4.0
    Food and service were absolutely excellent. The ladies interacting with customers were top notch by any standard. 2 gripes; 1. The changing table in men's bathroom is broken. 2. A young male employee in bathroom was using a vape while I was changing my daughter. Have to say he was at least washing his hands thoroughly and I subsequently saw him working hard. Just an uncomfortable situation to have my kiddos in there with. In spite of this, the overall cleanliness and friendliness of employees put this location in upper quintile of mcdonalda ive visited around the world
  • MS
    Mister Steve
    Dec 22, 2025
    5.0
    Food was hot and delicious. Staff were genuinely kind and friendly.
  • KM
    Katelyn Mcswain
    Dec 14, 2025
    1.0
    Decided to come get our gravy biscuit fix, unfortunately lady at cashier told us system were down, totally fine we will wait, should be up and running shortly. The boyfriend and I decided to wait. 15 minutes later they were taking drive thur orders, asked the lady if they were taking orders again got no response, so we went to waffle house. Thanks for nothing yall!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Columbus, NC?

McDonald's in Columbus, NC is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's in Columbus, NC offers drive-through service with hours matching the regular opening hours.