McDonald's

2.7
864 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
24 Flowers Commerce Drive, Clayton, NC
27527, United States

Hours

Reviews

2.7
864 reviews
5 stars
211
4 stars
114
3 stars
93
2 stars
81
1 star
365

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders and missing items.

Service Quality

Many reviews highlighted poor customer service, including rude staff and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

Customers expressed dissatisfaction with the quality of food, mentioning cold and stale items.

Staff Turnover

High employee turnover was mentioned, leading to inconsistent service and inexperienced staff.
  • JJ
    John Constantelos (JC)
    Dec 27, 2025
    1.0
    They got the order wrong and we didn't realize until we got home. Calling the restaurant is useless because nobody answers and voicemail isn't available. Order number 1979 on the 27th of December.
  • KC
    Kenneth Cody
    Dec 26, 2025
    1.0
    Total trash. The child employees do not care about serving fresh food they where too busy talking trash on the guests. I just got a refund I wouldn't risk my health.
  • M2
    Maddy.paige_ 27
    Dec 23, 2025
    5.0
    Our food was wrong, but that doesn't matter right now. Whoever yall have working the drive through Dec 23, 2025 at 2:20pm.. keep him there!! Please! That was hands down the best drive thru experience!
  • NI
    NC Style Homes Inc
    Dec 12, 2025
    1.0
    I ordered a double quarter pounder with a strawberry pie. They told me they didn't have a strawberry pie and that they would give me an apple pie instead. I requested a refund, and the manager said no and gave me an old strawberry pie instead. You can't even make this stuff up. McDonald's will always be McDonald's. It doesn't matter what neighborhood. You can take the pig out of the pigpen, but it will always be a pig.
  • MM
    Mig
    Dec 7, 2025
    1.0
    I am going to start with a question Whybin the hell is happening to McDonald's? McDonald's has lost ots integrity to the beauty of the burger , crispiness of the fries and the runch of the nuggets. Everything is disgusting and it taste old and mushy. I will call Mcdonalds Corporation and file a complaint. I think people here need to gather and make their comments to the big corps who are robbing us. This place is terrible. Plus the service is unacceptable too. Very dissapointed. I will never go back their again.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 24 Flowers Commerce Drive, Clayton?

McDonald's is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 1:00 AM Thursday through Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 1:00 AM Thursday through Saturday.