Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,376 reviews
5 stars
981
4 stars
542
3 stars
365
2 stars
170
1 star
318
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers have reported issues with incorrect orders, missing items, and long wait times, leading to frustration.
Cleanliness
Several reviews mention cleanliness issues, particularly in the dining area and restrooms, impacting overall customer satisfaction.
Food Quality
While some customers enjoyed fresh and hot food, others received cold or poorly prepared items, indicating inconsistency in food quality.
Management Issues
There are complaints about management's responsiveness and handling of customer concerns, contributing to negative experiences.
- RBRobert Bell1 day ago5.0They do a good job at this McDonald's, the food is always fresh and the drive thru runs pretty fast
- AHAmanda Hancock3 days ago5.0Rhonda, is the drive-through Queen!!!!! She’s always Happy, fast, she knows our order, gives fist pumps with a smile that brightens our day. Our little girl ask to go see her McDonald’s friend after preschool.
- JBJacob BunchDec 22, 20251.0Come to get a Late at 11PM and they tell me their machine is "down for cleaning" I say ok when will it be up? dude tells me whenever they get around to cleaning it. Do better
- RMRainy MeeksDec 21, 20255.0This McDonald's, as the most incredible managers and team members. I have never seen a company that has their whole entire team members morale was smiling laughing.. All the while they were getting orders together faster than the negative Debbie Downer McDonald's. In Clayton they should be the training hub for the Raleigh Clayton area. Because when I say I felt included and loved at this store.. Not to mention how much the morale you could feel in the air. It will make me drive 20 extra minutes to go get food from them. Because the food actually tasted really good. It didn't taste thrown together or anything. So I give this store a 10 out of 10. And if you're looking for a job they're hiring.. Who wouldn't want to work where your bosses act like you matter.. I love this location!
- BCBrian ConealDec 21, 20251.0Every time I come here they send me to one of their parking spots and they always mess up the order. The lady had the nerve to have an attitude. Then she questioned me about some other things that I had in my vehicle. I can't believe that I had to justify what I had purchased from another restaurant. This place has become terrible.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Clayton, NC?
McDonald's in Clayton, NC is open 24 hours a day, every day of the week.
Is the McDonald's at 11351 US 70 Business Highway West open for drive-thru service all day?
Yes, the drive-thru is open 24/7, every day of the week.
Does this McDonald's location offer delivery service?
Yes, McDonald's offers delivery service 24/7 at this location.
Can I place an order online or through a mobile app at this McDonald's?
Yes, you can order online via their delivery website or use the McDonald's app available on both iOS and Android platforms.
What payment methods are accepted at McDonald's Clayton, NC?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer curbside pickup at this location?
Yes, curbside pickup is available for customers for convenient contactless service.
Does this McDonald's location have WiFi and mobile ordering services?
Yes, McDonald's Clayton location offers WiFi, mobile ordering, McDelivery, and mobile offers.
What nearby dining options are available around McDonald's Clayton?
Nearby dining options include Big Cheese Pizza, Big Cheese Pizza - Clayton Crossings, White Swan Bar B Que & Chicken, and Dreamville restaurant.
Are there any nearby pharmacies close to McDonald's Clayton?
Yes, Clayton Pharmacy, Rite Aid, and Walgreens are nearby for your pharmaceutical and convenience needs.
What other nearby services and entertainment can customers visit near McDonald's Clayton?
Customers can visit Hudson's Hardware and Outdoor Equipment, 6th Se6se Escapes (escape room), Star Nails salon, Fair Trade Tattooers, and religious organizations like Iglesia Fuente de Vida and Missions at Clayton Crossings.