Pizza Hut

2.6
601 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 3530 Mt Holly-huntersville Rd in Charlotte, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
3530 Mt Holly-huntersville Rd, Charlotte, NC
28216, United States

Hours

Reviews

2.6
601 reviews
5 stars
162
4 stars
64
3 stars
51
2 stars
40
1 star
284

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, including rudeness from staff, long wait times, and unresponsive management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned unsatisfactory food quality, including undercooked items, burnt food, and overall poor taste.

Delivery Issues

Customers frequently experienced delays in delivery, with some orders arriving late or not at all.

Overall Experience

The majority of feedback indicated a strong dissatisfaction with the overall experience at this location, with many customers vowing never to return.
  • EM
    ERICK MORALES
    Dec 25, 2025
    1.0
    Very rude people working at this place, they ignored me when I got there, people on the phone. Worst place in the area
  • JJ
    JjMcCray331
    Dec 22, 2025
    1.0
    Order missing items. No follow-up, no response after contacting them. Disappointing **An update to the pathetic response** Let’s call it what it is: “We’re truly sorry” is boilerplate. “Your feedback matters” is ritual. “We’re committed to making improvements” means nothing without action. No credit, no call, no fix — that’s the real insult. After silence, then this? It feels like being patted on the head by a robot that didn’t listen. That message wasn’t for me. It was for Google’s algorithm and a liability box — not the person who didn’t eat.
  • TG
    Tara G
    Dec 3, 2025
    1.0
    I don't mind waiting but I want updates instead of an unknown amount of timr waiting from the delivery time. Would also be nice if they actually answered the phone. Know that if you call, you will automatically be transfered to an out of country call center. Then, they transfer you to the store that never answers the phone. Awful service and I'm still waiting on my pizza.
  • SS
    Savage Studio
    Nov 9, 2025
    5.0
    Amazing
  • CB
    Callie Baker
    Oct 31, 2025
    1.0
    Placed an order for pickup & came to get it an hour later. The employee at the register informed me that they cancelled my order without notifying me because they were “short-staffed” and somehow ran out of dough? We were charged $30 for our order but the receipt she had with my name & number didn’t match what I ordered & was $5 cheaper than what I ordered. She informed me that the money would be refunded to my card but didn’t say when. She couldn’t give me an order cancelation confirmation & only allowed me to take a photo of the receipt she had for me - which again, was not the correct one. Infuriating that they can cancel our order without notice and not even offer a compensation for the MASSIVE inconvenience.

Frequently Asked Questions About Pizza Hut

Where is this Pizza Hut location situated?

Pizza Hut is located at 3530 Mt Holly-huntersville Rd, Charlotte, NC 28216.

What are the opening hours for this Pizza Hut?

Pizza Hut is open from 10:00 AM to midnight Sunday through Thursday and from 10:00 AM to 1:00 AM on Fridays and Saturdays.