Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 3530 Mt Holly-huntersville Rd in Charlotte, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported extremely poor service, including rude staff, long wait times, and unresponsive management.
Order Accuracy
Many reviews highlighted problems with order accuracy, including missing items, incorrect orders, and incomplete deliveries.
Food Quality
Customers frequently complained about the quality of food, mentioning undercooked items, burnt pizzas, and poorly made dishes.
Delivery Problems
Several customers experienced significant delays in delivery, with some orders taking over two hours to arrive or not arriving at all.
Customer Support
Customers expressed frustration with the lack of effective customer support, including long hold times and unhelpful responses from staff.
SS
Savage Studio
Nov 9, 2025
5.0
Amazing
CB
Callie Baker
Oct 31, 2025
1.0
Placed an order for pickup & came to get it an hour later. The employee at the register informed me that they cancelled my order without notifying me because they were “short-staffed” and somehow ran out of dough? We were charged $30 for our order but the receipt she had with my name & number didn’t match what I ordered & was $5 cheaper than what I ordered. She informed me that the money would be refunded to my card but didn’t say when. She couldn’t give me an order cancelation confirmation & only allowed me to take a photo of the receipt she had for me - which again, was not the correct one.
Infuriating that they can cancel our order without notice and not even offer a compensation for the MASSIVE inconvenience.
LS
Lila Seda
Oct 28, 2025
3.0
Got my entire order by the time I got home I had to suck it up and eat what was in the box because I wasn't going to drive back.
EE
Emir
Oct 11, 2025
1.0
Worst pizza place ever ordered 3 pizzas and received 2 i cant even reach the store
No one answer the phone
Never again pizzas was delivered cold and missing
AG
Alvin Person (GameTimeMidway)
Oct 10, 2025
1.0
Listen . . . . STAAAAAYYYYY AWAAAAAAYYY!
If you come here and have a terrible experience after reading this review, YOU DESERVE IT! Don't say I didn't warn you.
To Yum! Brands, Pizza Hut, and whomever owns this location...your employees here are monstrously horrible. I thought the local CookOut restaurants had bad employees, but they look like angels in comparison. And I look to find the good in anyone. There's just none to find here.
The cashier treated me terribly for genuinely no apparent reason, and was even more rude at me for trying to engage in positive communication with her. Then while waiting for my order, two more gas came in and she was even more rude to them. Even turning her back to a customer that was speaking to her to place an order. Then when placing her order she was very rude to her the entire time. Speaking to her in a very aggressive tone as well as yelling at her at certain points and the customer was very nice the entire time. I've provided some video of this interaction.
STAY AWAY FROM THIS PIZZA HUT ESTABLISHMENT!!!
Pizza Hut is located at 3530 Mt Holly-huntersville Rd, Charlotte, NC 28216.
What are the opening hours for this Pizza Hut?
Pizza Hut is open from 10:00 AM to midnight Sunday through Thursday and from 10:00 AM to 1:00 AM on Fridays and Saturdays.
What services does this Pizza Hut offer for ordering?
They offer in-store pickup, curbside pickup, delivery, and no-contact delivery options.
How can I order from this Pizza Hut online or via mobile app?
You can order online at pizzahut.com or use the Pizza Hut mobile app available in the Apple App Store.
Does this location serve dine-in customers?
No, this Pizza Hut location does not serve dine-in customers; it focuses on carryout, curbside, and delivery services.
What popular menu items are available at this Pizza Hut?
They serve pizza classics like Meat Lovers® and Original Stuffed Crust®, along with signature wings, pastas, and desserts.
Is this Pizza Hut location wheelchair accessible?
Yes, it has wheelchair-accessible entrances and parking.
Are there any nearby fast food restaurants near this Pizza Hut?
Yes, nearby fast food options include Bojangles', Wendy's, and CiCi's Pizza, which you might explore before or after your visit.
What nearby places can help me with banking or financial services?
Nearby financial services include State Employees' Credit Union, First National Bank and ATM, Nationwide Insurance: Kevin Brewer & Associates Inc, and Coinstar for currency exchange.
Are there any nearby healthcare facilities around Pizza Hut?
Yes, Novant Health-GoHealth Urgent Care, CLiC Immediate Care, Atrium Health Mountain Island Emergency Department, and NextCare Urgent Care are nearby for medical needs.