Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, with many experiencing long wait times for their orders.
Food Quality
There were numerous complaints about food being cold, overcooked, or not meeting expectations.
Staff Attitude
While some reviews praised friendly staff, many others noted rude or indifferent service, particularly during busy times.
Cleanliness
Several customers mentioned cleanliness issues, particularly in the dining area and restrooms.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items, leading to frustration.
RS
Robert Sandburg
Nov 10, 2025
3.0
Felt rushed and messed up my order
HS
hellokitty sks
Nov 4, 2025
5.0
We were traveling and looking for the wonderful chicken wraps that McDonald's offers. We each had 2. mine was spicy. The other was ranch, perfect snack for our travels.
BC
B C
Oct 27, 2025
5.0
Stopped in for a quick coffee and restroom break. Service was fast and friendly, and the place was clean. Coffee was hot and hit the spot.
BH
Bambi Tanner Helmke
Oct 25, 2025
5.0
Fast and friendly! Pleasant visit and looked like staff were getting along well. (No fussing coworkers noted is a plus and rare nowadays.)
JJ
James
Oct 19, 2025
1.0
Tried again only because my wife breakfast from McDonald's., and as usual they failed. We stood in line at the machine to order for 5 minutes with no service. Then went to the drive through. We waited another 8 minutes without service. There were only two people at the drive through waiting in front of us.
Once again poor service made us leave.