Pizza Hut

3.6
892 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 685 Park St. in Belmont, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
685 Park St., Belmont, NC
28012, United States

Hours

Reviews

3.6
892 reviews
5 stars
395
4 stars
152
3 stars
100
2 stars
67
1 star
178

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty restrooms and visible mold.

Customer Service

Customers frequently reported poor service, including long wait times, unhelpful staff, and rude interactions.

Order Accuracy

Many customers experienced issues with incorrect orders, both online and in-person, leading to dissatisfaction.

Food Quality

Numerous reviews mentioned low food quality, including undercooked items and poorly made pizzas.

Staffing Issues

Several reviews noted that the restaurant was understaffed, leading to delays and poor service.
  • PP
    piyush prajapati
    Nov 11, 2025
    1.0
    I never would stop here again, Because a lady working on register she came out after many ringbells, & once she taking my order she's behaving very rude with is us like she don't want work or somebody forcing to work her, she's react like i am demand free food, She need some training about how to behave on somebody's business, Also there's eaten pizza , used tissues on table , Floor is mashed
  • PS
    Patricia Simpson
    Oct 23, 2025
    1.0
    I visit this establishment With my granddaughter, upon arrival we had to use the restroom.The restroom was unkept and dirty. Of course, that should have been a clue to leave. Barbara was at the counter.She told us, if we know what we wanted, we could order right at the counter. I told her we were dining in and I would look at my menu once I'm seated. We started out with our drinks.I wanted water with lemon Barbara stated " we don't have lemons " My granddaughter ordered a orange soda, which barbara brought to our table still in the bottle. My granddaughter ordered chicken wings fries, and I ordered a medium pizza. Barbara arrived with the french fries and the chicken wings in a carry out container. I questioned her as to why did she bring us our food in a carry out containers? When it was clear we were dining in. She stated" I was just trying to keep it warm for you. That absolutely made no sense to me.I'm dining in and I'm ready to eat my food now. I'm not sure if Barbara was overworked , (she did appear aged, maybe pushing seventy or more) and she was using her lazy options to maybe to keep from washing dishes. I wonder if we were treated this way because of the color of our skin.So I observed other guests arriving ,that was a little lighter skin than my granddaughter, and I. To see if Barbara woulld bring them carry out containers "to keep their food warm" unfortunately, just as I expected, she brought their meal out on dinnerware. To witness a better treatment of the other visitors. I have to believe it was because of the color of my skin. Maybe it's time for Barbara to retire.
  • CC
    Char
    Oct 22, 2025
    1.0
    Call center never places my order we waited a hour for it to arrive and then call back they hung up on me 5 times and I finally got hold of store then they placed the order the guy who took the order from the call center barely spoke English and couldn't understand him they need to fire those overseas workers they do not take there jobs seriously at all calls where made October 22 at 11pm
  • JW
    Jennifer Weaver
    Oct 7, 2025
    2.0
    Don't order online, there is no way to cancel your order, and if you try to call, you just get a call center who transfers you to the store who never answers the phone. Yes it's partly my fault, I accidentally ordered from the wrong location, but it's on the business to provide a way to cancel or at least answer the phone. Now I have no pizza and no refund. Thanks pizza hut for another disappointment.
  • SM
    Seamus McKenly
    Sep 18, 2025
    1.0
    I couldn't tell you how the food is but I can say one thing, if the food taste is as bad as they are incompetent of taking a simple order over the phone I'm sure the food would be total garbage as well. I have no idea what type of charicature of a human being was mimicking some weird cartoon voice on the phone pretending not to understand anything that I said and having me multiple times repeat myself just for their silly amusement or if they are that incompetent and that goofy they don't need to be working anywhere they surely don't need to be answering the phone. After trying to overlook that they tried to third party my call out to some call center that didn't have any information on me or any order who also failed to be able to take my order correctly. They put me on hold then transferred me to somewhere else because they said they couldn't ring me up at that register. What register you they were online at a call center? Then after putting me on hold for roughly 4 minutes they come back and still couldn't take my order. This is by far the worst experience I've ever seen had or even heard of from any type of pizza place. I see why the reviews are so low on it they're earned. That was pathetic.

Frequently Asked Questions About Pizza Hut

Where is the Pizza Hut located in Belmont, NC?

Pizza Hut is located at 685 Park St., Abbey Plaza, Belmont, NC 28012, US.

What are the dine-in hours for Pizza Hut at this location?

Dine-in hours are Monday to Thursday and Sunday from 10:30 AM to 11:30 PM, and Friday to Saturday from 10:30 AM to 12:30 AM.