McDonald's

3.2
1099 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3980 N Caroline NC 105, Banner Elk, NC
28604, United States

Hours

Reviews

3.2
1,099 reviews
5 stars
341
4 stars
199
3 stars
177
2 stars
118
1 star
264

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about unsanitary conditions and a lack of toilet paper in the restrooms.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor service.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers frequently receiving the wrong items or missing components.

Food Quality

Feedback on food quality was mixed; while some enjoyed hot and fresh meals, others received cold or poorly prepared food.

Efficiency

Customers expressed frustration with slow service and long wait times, particularly during busy periods.
  • WJ
    william johnson
    Oct 22, 2025
    1.0
    It’s just a mess everytime I come here.
  • FB
    Florina Byrd
    Oct 13, 2025
    5.0
    The restaurant was clean and the cashier was very friendly. Food was hot and delicious.
  • ZZ
    Zada
    Oct 12, 2025
    5.0
    Look I can't speak for anyone else, but this is THE McDonald's of the area! I have been stopping here on my commute for years and these guys will never give you a flattened burger, a soggy fry, or miss a sauce. The employees are always so kind (literally got there at opening one morning begging for a diet coke while I was sick and they were angels) as someone in customer service I have never seen anyone rude, just justifyingly tired? Always has the limited menu stuff, always moving the line even during rush, always tasty. Overall comfort stop for the locals needing food.
  • TT
    Toni
    Oct 3, 2025
    1.0
    We stopped by because we were in a hurry. They took our order and told us to pull around to window. They didn't have anyone working the first window we sit there for a few minutes before pulling on around. The lady was rude and acted as if she didn't want to be there or waiting on us. The food was so sloppy and it made us sick. What workers I seen other than the rude lady all looked pretty sloppy and nasty.
  • AM
    Artem Moldsvskiy
    Oct 2, 2025
    5.0
    McDonald’s: ⸻ Really enjoyed this place! 🌟 The food is always fresh and served quickly. Burgers and fries taste just like they did in childhood. The staff is friendly and efficient, so you get your order without delays. The restaurant is clean and cozy, making it a nice spot to spend time with friends or family. Great balance of quality, speed, and price — exactly what you expect from McDonald’s! 🍔🍟🥤

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Banner Elk, NC?

McDonald's in Banner Elk, NC is open daily from 6:00 AM to 11:00 PM.

Does this McDonald's location offer delivery service?

Yes, McDonald's offers delivery every day from 6:00 AM to 11:00 PM, which you can order online.