Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Multiple reviews highlighted poor cleanliness in the restaurant, including dirty bathrooms and unkempt dining areas.
Food Quality
There were complaints about food quality, including cold items, incorrect orders, and concerns about freshness.
Employee Attitude
Customer service was often described as rude or indifferent, with several instances of employees not being attentive to customers.
Mixed Experiences
Some customers had positive experiences with food quality and service, indicating that experiences may vary significantly.
BD
Brandon Dinglemyer
Nov 4, 2025
1.0
Sat at the desk for TEN minutes trying to ask for silverware. At least three employees looked at me and said nothing, so I just said screw it and went around to grab it myself. Terrible staff.
BB
Barobbins
Nov 2, 2025
1.0
I usually never leave bad reviews, but this is at least the 3rd time in a month that this has happened. I work 3rd shift so I get off around 5 to 6 am and each time I go by McDonald’s on Dixie drive in Asheboro they tell me “I apologize but we are having a system reboot at this time…” Good thing McDonald’s isn’t a small business because any other business would be in a hot mess losing customers every morning. Used to be a good place to eat breakfast. Their reputation is being flushed down the toilet.
BW
Brandon Watt
Oct 21, 2025
1.0
I ordered a small mocha frappe on the app. Simple, right? Then after checking in, I waited 30 MINUTES! Went in to check what the wait was, and the cashier told me to wait more and disappeared to the back. This is absolutely ridiculous and the customer service here SUCKS! I watched 9 cars park in the mobile order spots and leave before I went in. I will NEVER come back here and NEVER recommend this place to anyone.
MJ
Melissa Johnson
Oct 20, 2025
1.0
I ordered a sausage, egg, and cheese McGriddle and I took OFF the sausage so it’s a EGG AND CHEESE McGriddle. When I arrived to work and began to eat my McGriddle was sausage and cheese NO EGG. Not at all what I paid for.
BS
Brian Silverstein
Oct 18, 2025
1.0
We will never go back to this restaurant again as we had 2 baby roaches in our fries and when we discussed it with 2 managers they had a aditute like I don’t care.