Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unclean bathrooms and dining areas.
Management Issues
Several reviews pointed to ineffective management, including poor communication and lack of staff training.
Customer Experience
Overall, many customers expressed frustration with their experiences, indicating a decline in service and food quality.
CD
Christy D
Oct 26, 2025
1.0
Ordered on the app so the food would be hot when we arrived since we ordered in the parking lot. Dining room empty except for one family. The rest of the occupants were employees. One in the corner on his phone. Another employees must have been on his break. A third employees was at a table in the back corner laid across the table asleep.
My husband went to the counter and was told sorry we are out if iced tea. It's 7:34... nope they aren't making more.
He waited about 10 more minutes and brought the food to the table. Fries were ice cold. Now the manager is approaching the sleeping employee telling him you've been asleep on this shift too long you gotta go. Employee leaves. But left his coat and ran into the drink machine on his way out.
Back to my food. My burger was cold, cheese was cold and the bacon was apparently left over from breakfast and not edible. My husband said his doubles were the same. Dry and tasteless. Manager seemed too busy taking out the trash for us to bother him. However he did agree to remake one of his doubles.
Done with this location. Not exactly what I expected for a $35.00 fast food dinner.
LM
Lisa Merritt
Oct 26, 2025
1.0
Their window and their website states that they're open till 1:00 a.m. yet if you show up at 12:30, the employees just ignore you. A few weeks before I had stopped at this Wendy's and they were out of everything out of ranch out of sweet tea out of crackers. I guess with service like that they're going to be the next Hardee's and out of business.
AL
April Lambeth
Oct 26, 2025
1.0
Order online an act like they don't wanna make it
MQ
Matthew Quinn
Oct 17, 2025
2.0
Need to fire everyone there tonight and need to get the 93 sanitation grade up
BS
Brian Shirey
Sep 30, 2025
1.0
Our drive thru orders have consistently been inaccurate and I've never had a overwhelming positive experience with any of the workers at this location over the last three years. Management needs to work on customer engagement and order accuracy.
Frequently Asked Questions About Wendy's - Closed Temporarily
Is Archdale Wendy's still open?
Our apologies, this particular location is temporarily closed. Please check back soon for more updates.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Archdale, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Archdale, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call or text.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (336) 434-8788.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
What are the operating hours for the drive-through at Wendy's in Archdale?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Does Wendy's in Archdale serve breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment options does Wendy's in Archdale accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is there a way to contact Wendy's in Archdale for questions or feedback?
You can contact the location directly at (336) 434-8788 or reach the Customer Care team via their Contact page or at 888-624-8140.
Does Wendy's in Archdale offer delivery services?
Yes, delivery is available where supported. Check via the Wendy's app or order.wendys.com by entering your delivery address.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on the Wendy's menu website, their mobile app, and in-restaurant nutrition posters.
Are there nearby hotels where visitors can stay close to Wendy's in Archdale?
Yes, nearby hotels include Holiday Inn Express High Point and several Days Inn locations such as Days Inn Archdale/Highpoint and Days Inn by Wyndham High Point/Archdale.
Which nearby cafes or coffee shops can I visit before or after dining at Wendy's?
Nearby options include Starbucks and Dunkin', both popular coffee shops for a quick beverage stop.
Where can I find nearby services like pharmacies or postal centers near Wendy's in Archdale?
You can visit CVS Pharmacy for medical and shopping needs, and the UPS Access Point location for courier and postal services.