Wendy's

3.4
805 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1900 Lake Pine Drive, Apex, NC
27502, United States

Hours

Reviews

3.4
805 reviews
5 stars
248
4 stars
192
3 stars
142
2 stars
64
1 star
159

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with many customers reporting rude attitudes from staff and slow service.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback indicated inconsistent food quality, with some customers receiving cold or poorly prepared meals.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions, particularly in the bathrooms.

Staff Attitude

Many reviews mentioned unfriendly or rude staff, particularly at the drive-thru, impacting the overall customer experience.
  • JS
    Jorge Santillan
    Nov 16, 2025
    1.0
    Burgers were cold minus the chicken fingers.
  • VH
    Verity Haines
    Nov 15, 2025
    1.0
    We had three separate orders and they messed up all of them. The first order they gave us the wrong size frosty, and they were rude and laughed at us when we thought they had a breakfast menu. The second order we ordered spicy nuggets and they gave us again the wrong size frosty, though this time in the other directions (bigger than we ordered). For the final order, they gave us the wrong kind of cookie despite having said the right kind verbally multiple times while we were ordering. They also gave us a medium coke instead of a frosty. (None of us ordered any soda, I don’t know how you mess this up so bad). Overall they were rude for no reason, and seemed unable to do a single order correct.
  • SS
    Scott
    Oct 12, 2025
    5.0
    They're always incredibly quick, and I've only ever had them make a mistake one time, and we regularly stop by for lunch breaks. Appreciate y'all!
  • JF
    Jonathan Fitch
    Sep 27, 2025
    1.0
    I order drive thru and ordered to breakfast sandwiches no bread (biscuit) and they gave me just cheese and sausage no egg, and just cheese and bacon no egg. I know ordering no biscuit is strange, but dang!!
  • YG
    Yesenia Gachuz
    Sep 22, 2025
    1.0
    These workers have Nasty attitudes! Food ain’t worth trying to fight with people in a drive thru cause they can’t listen!

Frequently Asked Questions About Wendy's

Is 1900 Lake Pine Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.