Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.
Many customers reported slow service, with long wait times for food orders.
Order Accuracy
Numerous reviews mentioned issues with missing items or incorrect orders.
Food Quality
Customers expressed disappointment with food quality, including cold and poorly prepared items.
Staff Performance
While some staff members, particularly Faizan, received praise for their friendliness and service, others were criticized for rudeness and lack of attention.
Cleanliness
Several reviews noted cleanliness issues within the dining area and concerns about food handling.
ST
Shane Thielen
Jan 3, 2026
3.0
It is McDonald's, new with self service kiosk for ordering. Reasonably clean with good split of young and the retired but don't forget the working class construction crew that keep us all out of the rain with water and electricity.
JX
Jennifer X
Dec 28, 2025
3.0
I ordered the spicy deluxe meal and the bottom bun is missing from my sandwich?..still ate the sandwich bc I was hungry but lol..do better?
JL
Jennifer Langenfeld
Dec 27, 2025
1.0
Ordered on the app for curbside pickup xmas night around 7:30. Did not know they were closed at 6, but the money came out pending in my account. I go in today 12/26 at 3:20 and speak to the manager and SHOW him the app pick up that says "go to front desk and show your pick up number" to place your order for food. I did that and the manager told me no! He said they were closed xmas night. I said I know, it says give you the order number to make the order. He refused to enter my number and said I will get a refund after midnight. The app says, thanks for your order hope you enjoyed your food?! Also, you can't cancel an order once it is being "prepared"- they don't prepare your order until you pull up curbside. Makes no sense. Whelp, after midnight and the money is out of my account with no food to show for it! I have to go back again tomorrow now and show screenshots of the date ordered and the money taken out. So frustrating that he wouldn't just enter my order number when I already paid for it!
DW
D W
Dec 22, 2025
1.0
So unbelievable slow. Like, not even fast food anymore. You're waiting 20-30 minutes for food. The new system has all the employees hidden away in the back and it ALSO has all items hidden away as well. So now when you finally get your food and need napkins or a refill, or if they inevitably get something wrong, you will be waiting even longer to get what you ordered.
That said, if McDonald's isn't affordable and if it isn't fast, what is the niche it holds? Why even come here?
JT
Juan Torres
Dec 9, 2025
2.0
The place is nice, one of the kiosk wasn't working so I has to wait in line, food was good, it took quite a bit to get it, I was there with a bout 5 friends we were going to go motorcycle riding and we decided to meet there to have a bite to eat, what it should have been 15 min turn in to 40 due to a friend that didn't get his good until 25 min later, definitely not a place we will go to get food anymore before a ride
Frequently Asked Questions About McDonald's - CLOSED
Is this McDonald's location currently open?
This McDonald's location at 1305 E Williams St, Apex, NC is currently closed.
Where is this McDonald's located?
The McDonald's is located at 1305 E Williams St, Apex, NC 27502, United States.
What services were available at this McDonald's before it closed?
Before closing, this McDonald's offered Drive Thru, McDelivery, WiFi, Mobile Offers, Gift Cards, and Mobile Ordering.
What payment methods were accepted at this McDonald's?
McDonald's accepted American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Did this McDonald's offer contactless and delivery options?
Yes, it provided curbside pickup, same day delivery, delivery, and no-contact delivery options to ensure safe and convenient service.
Which nearby ice cream shops can I visit around this McDonald's location?
You can visit Pelican's SnoBalls, Heladería “Coco Michoacana”, and El Encanto Neveria and Paleteria for ice cream near this McDonald's.
What are some nearby medical facilities around McDonald's at 1305 E Williams St?
Nearby medical facilities include EmergeOrtho: Kelly L. Mclaughlin, DPT, ATC, Cert. MDT, John Solic, MD, Apex Smiles, Capital Family Medicine, Hansen Dentistry, Holistic Mental Health, and Creech Chiropractic.
Are there any nearby banks or financial services close to this McDonald's?
Yes, Truist and Fidelity Bank are nearby financial institutions you can visit.
What nearby restaurants can I visit near this McDonald's?
Nearby restaurants include Sweet Cheeks Bakery, Mi Cancun Taqueria, Romeo's Pizza, Subway, and Vegan Community Kitchen.
How can I place an order with McDonald's for pickup or delivery?
You can use the McDonald's App available on iOS and Android, or order online via their official mobile order and pay website. Options include curbside pickup, delivery, and no contact delivery.