McDonald's - CLOSED

3.6
1499 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's - CLOSED
1305 E Williams St, Apex, NC
27502, United States

Hours

Reviews

3.6
1,499 reviews
5 stars
618
4 stars
305
3 stars
223
2 stars
100
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times for food orders.

Order Accuracy

Numerous reviews mentioned issues with missing items or incorrect orders.

Food Quality

Customers expressed disappointment with food quality, including cold and poorly prepared items.

Staff Performance

While some staff members, particularly Faizan, received praise for their friendliness and service, others were criticized for rudeness and lack of attention.

Cleanliness

Several reviews noted cleanliness issues within the dining area and concerns about food handling.
  • ST
    Shane Thielen
    Jan 3, 2026
    3.0
    It is McDonald's, new with self service kiosk for ordering. Reasonably clean with good split of young and the retired but don't forget the working class construction crew that keep us all out of the rain with water and electricity.
  • JX
    Jennifer X
    Dec 28, 2025
    3.0
    I ordered the spicy deluxe meal and the bottom bun is missing from my sandwich?..still ate the sandwich bc I was hungry but lol..do better?
  • TT
    Taylor
    Dec 28, 2025
    1.0
    always forgets my sauce, and pulls me to the second window when nobody is in line.
  • JL
    Jennifer Langenfeld
    Dec 27, 2025
    1.0
    Ordered on the app for curbside pickup xmas night around 7:30. Did not know they were closed at 6, but the money came out pending in my account. I go in today 12/26 at 3:20 and speak to the manager and SHOW him the app pick up that says "go to front desk and show your pick up number" to place your order for food. I did that and the manager told me no! He said they were closed xmas night. I said I know, it says give you the order number to make the order. He refused to enter my number and said I will get a refund after midnight. The app says, thanks for your order hope you enjoyed your food?! Also, you can't cancel an order once it is being "prepared"- they don't prepare your order until you pull up curbside. Makes no sense. Whelp, after midnight and the money is out of my account with no food to show for it! I have to go back again tomorrow now and show screenshots of the date ordered and the money taken out. So frustrating that he wouldn't just enter my order number when I already paid for it!
  • DW
    D W
    Dec 22, 2025
    1.0
    So unbelievable slow. Like, not even fast food anymore. You're waiting 20-30 minutes for food. The new system has all the employees hidden away in the back and it ALSO has all items hidden away as well. So now when you finally get your food and need napkins or a refill, or if they inevitably get something wrong, you will be waiting even longer to get what you ordered. That said, if McDonald's isn't affordable and if it isn't fast, what is the niche it holds? Why even come here?

Frequently Asked Questions About McDonald's - CLOSED

Is this McDonald's location currently open?

This McDonald's location at 1305 E Williams St, Apex, NC is currently closed.

Where is this McDonald's located?

The McDonald's is located at 1305 E Williams St, Apex, NC 27502, United States.