Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,499 reviews
5 stars
618
4 stars
305
3 stars
223
2 stars
100
1 star
253
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times for food orders.
Order Accuracy
Many reviews indicated issues with incorrect orders and missing items.
Food Quality
There were numerous complaints about food being served cold or of low quality, with some positive notes on freshness.
Staff Performance
While some staff members, particularly Faizan, received praise for their friendliness and efficiency, others were criticized for poor service and attitude.
Cleanliness
The cleanliness of the restaurant was often mentioned negatively, with reports of dirty dining areas and overflowing trash cans.
- STShane ThielenJan 3, 20263.0It is McDonald's, new with self service kiosk for ordering. Reasonably clean with good split of young and the retired but don't forget the working class construction crew that keep us all out of the rain with water and electricity.
- JXJennifer XDec 28, 20253.0I ordered the spicy deluxe meal and the bottom bun is missing from my sandwich?..still ate the sandwich bc I was hungry but lol..do better?
- JLJennifer LangenfeldDec 27, 20251.0Ordered on the app for curbside pickup xmas night around 7:30. Did not know they were closed at 6, but the money came out pending in my account. I go in today 12/26 at 3:20 and speak to the manager and SHOW him the app pick up that says "go to front desk and show your pick up number" to place your order for food. I did that and the manager told me no! He said they were closed xmas night. I said I know, it says give you the order number to make the order. He refused to enter my number and said I will get a refund after midnight. The app says, thanks for your order hope you enjoyed your food?! Also, you can't cancel an order once it is being "prepared"- they don't prepare your order until you pull up curbside. Makes no sense. Whelp, after midnight and the money is out of my account with no food to show for it! I have to go back again tomorrow now and show screenshots of the date ordered and the money taken out. So frustrating that he wouldn't just enter my order number when I already paid for it!
- DWD WDec 22, 20251.0So unbelievable slow. Like, not even fast food anymore. You're waiting 20-30 minutes for food. The new system has all the employees hidden away in the back and it ALSO has all items hidden away as well. So now when you finally get your food and need napkins or a refill, or if they inevitably get something wrong, you will be waiting even longer to get what you ordered. That said, if McDonald's isn't affordable and if it isn't fast, what is the niche it holds? Why even come here?
- JTJuan TorresDec 9, 20252.0The place is nice, one of the kiosk wasn't working so I has to wait in line, food was good, it took quite a bit to get it, I was there with a bout 5 friends we were going to go motorcycle riding and we decided to meet there to have a bite to eat, what it should have been 15 min turn in to 40 due to a friend that didn't get his good until 25 min later, definitely not a place we will go to get food anymore before a ride
Frequently Asked Questions About McDonald's
What are the standard operating hours for McDonald's at 830 E Williams St, Apex, NC?
McDonald's is open daily with hours typically from 5:45 AM to 11:00 PM Monday through Thursday, Sunday; until midnight on Friday and Saturday for delivery.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, the McDonald's location offers a drive-thru service from 5:45 AM to 11:00 PM Monday through Thursday and Sunday, extended to 1:00 AM on Friday, and 11:00 PM on Saturday.
Can I order McDonald's for delivery and is there an online ordering option?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on both Apple and Android devices.
What payment methods are accepted at this McDonald's?
This McDonald's location accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's at this location offer WiFi and other customer services?
Yes, services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I earn rewards at this McDonald's?
You can earn points for free food through MyMcDonald's Rewards, with more information at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby dessert options are available around McDonald's at 830 E Williams St?
Nearby dessert places include Pelican's SnoBalls and Heladería “Coco Michoacana”, perfect for a sweet treat after your meal.
Are there any medical facilities close to McDonald's at this location?
Nearby medical services include EmergeOrtho: Kelly L. Mclaughlin, DPT, Apex Smiles for dental care, John Solic, MD, Capital Family Medicine, Hansen Dentistry, Holistic Mental Health, and Creech Chiropractic.
What are some nearby dining options besides McDonald's?
Other nearby dining options include Sweet Cheeks Bakery, Mi Cancun Taqueria, Romeo's Pizza, Vegan Community Kitchen, and Subway.
What local amenities can help visitors get to McDonald's or enjoy nearby activities?
Nearby amenities include Enterprise Rent-A-Car for transportation, Carolina Express Car Wash, and Habitat Wake ReStore for community services. These can enhance your visit to the area around McDonald's.