McDonald's

3.3
2217 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
900 Mountain Rd, MONCTON, NB
E1C 2S2, Canada

Hours

Reviews

3.3
2,217 reviews
5 stars
617
4 stars
496
3 stars
416
2 stars
224
1 star
464

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff, poor communication, and incorrect orders, leading to a negative perception of service.

Cleanliness

Multiple reviews highlighted unsanitary conditions, particularly in bathrooms and dining areas, contributing to a poor overall experience.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, indicating a lack of attention to detail in order fulfillment.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and taste.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good experiences during less busy times.
  • CA
    Corey Allain
    2 days ago
    1.0
    I can't remember the last time I got hot fries. The absolute worse place for reliability... Sometimes the food is decent but more often than not, it's terrible. Not sure why you'd think I'd want my crap food to be ice cold but apparently this is their way.
  • AS
    Aditya Sangar
    2 days ago
    1.0
    I have been there several times and always they give me cold fries. I have complained so many times but still they don’t listen. I ordered a spicy mcveggie burger in which the lettuce was just for a name. At least they should put some lettuce as according to standard.
  • DR
    Devan Rheaume
    Jan 1, 2026
    1.0
    The lady at the drive-thru made it very clear that we would get charged extra for sauce. She said we had to give her a specific number sauce packets. We then asked for 10 packets of sauce. So she added an additional $5 to our meal. But then when we got our food, there was no extra sauce in our bag of food. Not even a single packet. What kind of franchise manager forces their employees to operate like that? It’s just some sauce. She seemed stressed. Staff your store properly. And chill out on the small fees.
  • TT
    Tsix Tsix
    Dec 11, 2025
    1.0
    You put 3 sugars on order, when you're away you can taste your coffee without sugar.
  • IK
    Ishika Kashyap
    Nov 28, 2025
    2.0
    Today evening I ordered my food from this location . I ordered 2 poutines but they both are in less quantity just like half box and fries weren’t fresh. Thanks

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 900 Mountain Rd, Moncton?

McDonald's at 900 Mountain Rd is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery service?

Yes, delivery is available 24/7 every day at this McDonald's.