Customers frequently reported rude staff, poor communication, and incorrect orders, leading to a negative perception of service.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in bathrooms and dining areas, contributing to a poor overall experience.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, indicating a lack of attention to detail in order fulfillment.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about freshness and taste.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted good experiences during less busy times.
CA
Corey Allain
2 days ago
1.0
I can't remember the last time I got hot fries. The absolute worse place for reliability... Sometimes the food is decent but more often than not, it's terrible. Not sure why you'd think I'd want my crap food to be ice cold but apparently this is their way.
AS
Aditya Sangar
2 days ago
1.0
I have been there several times and always they give me cold fries. I have complained so many times but still they don’t listen. I ordered a spicy mcveggie burger in which the lettuce was just for a name. At least they should put some lettuce as according to standard.
DR
Devan Rheaume
Jan 1, 2026
1.0
The lady at the drive-thru made it very clear that we would get charged extra for sauce. She said we had to give her a specific number sauce packets. We then asked for 10 packets of sauce. So she added an additional $5 to our meal. But then when we got our food, there was no extra sauce in our bag of food. Not even a single packet.
What kind of franchise manager forces their employees to operate like that? It’s just some sauce. She seemed stressed. Staff your store properly. And chill out on the small fees.
TT
Tsix Tsix
Dec 11, 2025
1.0
You put 3 sugars on order, when you're away you can taste your coffee without sugar.
IK
Ishika Kashyap
Nov 28, 2025
2.0
Today evening I ordered my food from this location . I ordered 2 poutines but they both are in less quantity just like half
box and fries weren’t fresh. Thanks
What are the operating hours for McDonald's at 900 Mountain Rd, Moncton?
McDonald's at 900 Mountain Rd is open 24 hours a day, seven days a week.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 every day at this McDonald's.
Can customers use the drive-through service at this McDonald's?
Yes, the drive-through is open 24 hours every day at this location.
What payment methods are accepted at McDonald's on Mountain Rd?
McDonald's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Does this McDonald's serve breakfast, lunch, and dinner?
Yes, this McDonald's serves breakfast, lunch, and dinner.
Is there a children's menu available at McDonald's on Mountain Rd?
Yes, this McDonald's offers a children's menu.
Where can I find nearby public transit or points of interest to help me get to McDonald's at 900 Mountain Rd?
Nearby places such as the TD Canada Trust ATM and Circle K convenience store can serve as useful landmarks when locating McDonald's. Additionally, nearby establishments like Speedy Auto Service Moncton and Burger King Canada are close by.
What nearby dining options are available around McDonald's at Mountain Rd, Moncton?
Nearby dining options include Burger King Canada, Blackpanda Express Chinese Restaurant, Patricio's Pizza, Krispy's Louisiana Fried Chicken, and Pizza Hut.
Are there convenient places nearby where I can fuel my car before or after visiting McDonald's?
Yes, there are gas stations nearby such as Ultramar and Irving Oil, both offering convenience stores and coffee shops as well.
What family-friendly features does this McDonald's location offer?
This McDonald's welcomes families and children, offers a children's menu, and has casual attire policies for a comfortable visit.