McDonald's

3.4
1421 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
45 Morton Avenue, Moncton, NB
E1A 3H8, Canada

Hours

Reviews

3.4
1,421 reviews
5 stars
436
4 stars
331
3 stars
277
2 stars
128
1 star
249

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with food temperature, incorrect orders, and overall food quality, including cold fries and improperly cooked burgers.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with some customers waiting excessively long for their orders.

Customer Service

Feedback on staff behavior was mixed; while some praised friendly service, others reported rude interactions and a lack of professionalism.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions, particularly in the bathrooms and dining area.

Order Accuracy

Numerous reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.
  • KK
    katerine
    2 days ago
    1.0
    The bathroom
  • KC
    Kershaw Copeland
    Nov 16, 2025
    2.0
    I come here pretty often through out the week as I think this place is one of the better McDonald’s I’ve had than most. I have come through the last couple nights after work, I’ll say about 6 times in the last 2 weeks and I have noticed they don’t give out the monopoly cups. Is this only a daytime thing, I get I was there at 2-3 am sometimes but it’s advertised on the menu and I see the cups from the window. Not to make it weird or that I’m complaining because it’s not that big of a deal, I just want to know how it works. I attached a photo I just went through the drive through and it’s 1:59 am, I wish I had photos of the others but I want to show that it’s still ongoing.
  • CB
    Christine Bourque
    Nov 3, 2025
    1.0
    Burger was raw in the middle, then they asked me for proof of my purchase. They didn't include my receipt in the bag nor gave it to me in hand. So I'll post the proof here instead. Be very careful eating here. Update: They gave me my refund but not after the manager uttered the words "I don't know why you would call it raw, because its cooked". So I explained in detail about the color, the unrendered fat and sinew. I don't think it should have taken me even that, but I'll grant them that they at least refunded me.
  • RM
    Ryan Martin
    Oct 21, 2025
    1.0
    Would have been nice if the food would have been at least luke warm. Fries were cold. Burgers had ketchup and about 3 pieces of onion. Pickle the size of a dime
  • DN
    Deepak Nain
    Oct 10, 2025
    1.0
    I ordered a chicken wrap and the guy made the wrap without gloves in front of me and when I asked them about this, it seems they had no problem without the gloves and it’s normal for them then I told them it’s the policy you are making food so it should be with the gloves, instead of being apologetic they said no we don’t have policy like this then I said please I’m requesting that make my food with gloves. After this they made the food with gloves but they didn’t grilled the wrap and it was too cold. On top of this all 4 people were giving me some looks and were talking like who is this guy who wants his food with gloves and stuff. No personal hate but people pay for their food and deserve best just think yourself as a customer and feel it. I hope they’ll learn something from this comment.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 45 Morton Avenue?

McDonald's at 45 Morton Avenue is open 24 hours every day, from 00:00 to 23:59, Monday through Sunday.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24 hours a day, seven days a week.