Multiple customers reported issues with food temperature, incorrect orders, and overall food quality, including cold fries and improperly cooked burgers.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with some customers waiting excessively long for their orders.
Customer Service
Feedback on staff behavior was mixed; while some praised friendly service, others reported rude interactions and a lack of professionalism.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions, particularly in the bathrooms and dining area.
Order Accuracy
Numerous reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.
KK
katerine
2 days ago
1.0
The bathroom
KC
Kershaw Copeland
Nov 16, 2025
2.0
I come here pretty often through out the week as I think this place is one of the better McDonald’s I’ve had than most. I have come through the last couple nights after work, I’ll say about 6 times in the last 2 weeks and I have noticed they don’t give out the monopoly cups. Is this only a daytime thing, I get I was there at 2-3 am sometimes but it’s advertised on the menu and I see the cups from the window. Not to make it weird or that I’m complaining because it’s not that big of a deal, I just want to know how it works. I attached a photo I just went through the drive through and it’s 1:59 am, I wish I had photos of the others but I want to show that it’s still ongoing.
CB
Christine Bourque
Nov 3, 2025
1.0
Burger was raw in the middle, then they asked me for proof of my purchase. They didn't include my receipt in the bag nor gave it to me in hand. So I'll post the proof here instead. Be very careful eating here.
Update: They gave me my refund but not after the manager uttered the words "I don't know why you would call it raw, because its cooked". So I explained in detail about the color, the unrendered fat and sinew. I don't think it should have taken me even that, but I'll grant them that they at least refunded me.
RM
Ryan Martin
Oct 21, 2025
1.0
Would have been nice if the food would have been at least luke warm. Fries were cold. Burgers had ketchup and about 3 pieces of onion. Pickle the size of a dime
DN
Deepak Nain
Oct 10, 2025
1.0
I ordered a chicken wrap and the guy made the wrap without gloves in front of me and when I asked them about this, it seems they had no problem without the gloves and it’s normal for them then I told them it’s the policy you are making food so it should be with the gloves, instead of being apologetic they said no we don’t have policy like this then I said please I’m requesting that make my food with gloves. After this they made the food with gloves but they didn’t grilled the wrap and it was too cold. On top of this all 4 people were giving me some looks and were talking like who is this guy who wants his food with gloves and stuff. No personal hate but people pay for their food and deserve best just think yourself as a customer and feel it. I hope they’ll learn something from this comment.
What are the regular operating hours for McDonald's at 45 Morton Avenue?
McDonald's at 45 Morton Avenue is open 24 hours every day, from 00:00 to 23:59, Monday through Sunday.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery services 24 hours a day, seven days a week.
Is there a drive-through available at this McDonald's?
Yes, the drive-through is open 24/7, allowing customers to order and pick up food any time of day.
What meals are served at this McDonald's location?
This McDonald's serves breakfast, lunch, and dinner.
What payment methods are accepted at McDonald's on Morton Avenue?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order food online for pickup or delivery from this McDonald's?
Yes, you can order online for both in-store pickup and delivery through their official ordering website.
Is this McDonald's location family-friendly and welcoming to children?
Yes, this McDonald's welcomes families and children, and offers a children's menu.
How can nearby places like Morton Auto and UNI Coopération financière be useful when visiting McDonald's?
While visiting McDonald's, customers can access automotive services at Morton Auto or banking services at UNI Coopération financière nearby for convenience.
Are there other dining options near McDonald's at 45 Morton Avenue?
Yes, nearby you can find Delhi-6 Indian Bistro for Indian cuisine, Pizza Twins for pizza, and Yanakee Sushi and BBQ for Japanese food.
What nearby shops and stores are available around McDonald's at Morton Avenue?
Customers can visit Mission Thrift Store Moncton, Great Canadian Dollar Store, Dollarama, and Needs Convenience for shopping and convenience needs.