Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted unsanitary conditions, including flies, dirty floors, and unkempt staff.
Service Speed
Many customers experienced long wait times for their orders, with some waiting over 40 minutes without receiving food.
Food Quality
Several reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction with the overall dining experience.
Customer Service
Mixed feedback on staff behavior; some customers reported rude service while others noted friendly interactions.
Order Accuracy
A significant number of customers reported issues with incorrect orders, leading to frustration and disappointment.
SS
Sally Smith
Sep 21, 2025
1.0
This is, by far, the nastiest McD we’ve ever been to. McDonald’s is now a brand that I don’t trust.
There were a crazy amount of flies. A serious amount. The woman I placed my order with was just swatting them away from her face, as if this was “normal”. If there’s that many flies in the lobby, imagine how many are in the kitchen where the food is?
There were dirty, sweaty, barefoot people just hanging out inside. Had NO food/drink, just sitting/hanging out with seriously nasty dirty feet. Then, another dirty sweaty guy came in and begged everyone for money.
We were there so Hubby could get a soda, but it was warm, and the thought that a dirty employee added more ice (to the machine) which was visited by flies, in a fly friendly bucket was just too disgusting.
As we left, we saw a group of 4 dirty, sweaty, (a few) shirtless men walking across the street to go in.
AS
Aylissa sharp
Sep 4, 2025
3.0
They make really good ice coffee if u put 30 sugars and 12 creams it is so good.
HA
Hecktor Arteaga
Aug 31, 2025
1.0
Bad bad bad, save yourself the pain… and no rate star on food cause it never arrived. 43 min of nothing.
SS
Shiah
Aug 30, 2025
1.0
It looks a bit short staffed they weren't paying attention to the costumers in lobby and it looked pretty packed at 9:50 I ordered my order and I got everything but my four iced Carmel coffees and it's 11:07 now either give me a refund for my coffees or give them to me already plz and thank you
DN
Dawn Nation
Aug 30, 2025
1.0
Took a whole hour for our food and we still did not get our 4 Carmel Coffees. We order our food at 9:50 we got our food at 10:46. I wait for the coffees for 10mins. I just left without my coffees.