McDonald's

3.4
915 reviews
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Business Details

51154 US Hwy 93, Polson, MT
59860, United States
(406) 883-4125
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
51154 US Hwy 93, Polson, MT
59860, United States

Hours

Reviews

3.4
915 reviews
5 stars
281
4 stars
191
3 stars
189
2 stars
87
1 star
167

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, including dirty tables, flies, and filthy restrooms.

Service Quality

Customer service experiences varied widely, with many reviews highlighting rude staff and long wait times.

Food Quality

Several reviews mentioned issues with food quality, including cold, stale, or improperly cooked items.

Order Accuracy

Numerous customers experienced incorrect orders, leading to frustration and dissatisfaction.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service during certain visits.
  • MH
    Marissa Harrison
    Nov 11, 2025
    1.0
    This is the second time I dealt with rude employees. They have really poor attitudes. I picked up a door dash order this evening around 4:30 nov 11th and asked about the drink, she rudely said, "its in the bag if its sealed." OK we'll I wasnt sure since I just starting dashing but no need to give me a rude response. Another occasion it was one of the female managers that talked to me rudely when I went into the store. There shouldn't be any kind of this behavior. I get it that people have rough days but shouldn't be speaking to customers like that.
  • CG
    Charlie Gove
    Oct 31, 2025
    3.0
    We rarely eat out but decided to treat ourselves today. The drive-thru experience was perfect but the food was cold. It literally tasted like it had been sitting around for hours.
  • DR
    Danise Randall
    Sep 26, 2025
    1.0
    Nastiest McDs I've ever eaten in...we ate breakfast. There was French fries on the floor from the night before and all tables were nasty. No one greeted us to take our order.
  • VB
    Vernon Seth Breding
    Sep 18, 2025
    1.0
    Showed up this evening and it took us 30 minutes to just get though the line at which point we were asked to park. We were there thirty minutes at which stage I went in and they hadn't even started to make it. Then the child behind the counter said sorry but I'm a way that says leave me alone. Then another eight minutes and the balding beta male brings me the food at the front and I say hey do you think 30+ minutes is acceptable at which point he ways sorry we've got a new crew. Well I don't care what's going on in back of house and I understood that things happen but if you take that long at McDonald's a sorry that's intended just to tell me to go away isn't good enough. We will be boycotting this McDonald's and the one in Ronan for the foreseeable future until I hear you're giving a damn about customer service.
  • WM
    way mich
    Sep 15, 2025
    5.0
    Food was hot.
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Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's in Polson, MT?

McDonald's in Polson, MT is open daily from 7:00 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.

When is the drive-thru at this McDonald's open?

The drive-thru is open from 7:00 AM to midnight on Monday, and from 6:00 AM to midnight Tuesday through Saturday. On Sunday, it operates from 6:00 AM to 11:00 PM.