McDonald's

3.4
920 reviews
Get DirectionsCallWebsite

Business Details

51154 US Hwy 93, Polson, MT
59860, United States
(406) 883-4125
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
51154 US Hwy 93, Polson, MT
59860, United States

Hours

Reviews

3.4
920 reviews
5 stars
284
4 stars
192
3 stars
190
2 stars
87
1 star
167

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed, with some praising friendly service while others report rudeness and poor attitudes.

Food Quality

Many customers experienced issues with food quality, including cold, stale, or improperly cooked items.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and the presence of flies.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, leading to customer frustration.

Speed of Service

Service speed is inconsistent, with some customers reporting long wait times and others noting quick service.
  • TP
    Trisha P.
    Dec 28, 2025
    5.0
    The night crew in the drive thru had great energy, and were so sweet to my mom’s dog. My order was correct and the food was good. For my first time at Polson’s McDonald’s this was a good experience 😀
  • JJ
    John C Patterson Jr
    Dec 26, 2025
    5.0
    Olivia is a top notch person with great customer service.I really enjoyed my experience because of her.Very satisfied customer here.
  • AW
    Alexander Ward
    Nov 29, 2025
    3.0
    It's not the worst if you don't eat too much... But it is still only fast food so you get what you pay for. It's good for a quick meal on my lunch break though.
  • MM
    Marissa
    Nov 11, 2025
    1.0
    This is the second time I dealt with rude employees. They have really poor attitudes. I picked up a door dash order this evening around 4:30 nov 11th and asked about the drink, she rudely said, "its in the bag if its sealed." OK we'll I wasnt sure since I just starting dashing but no need to give me a rude response. Another occasion it was one of the female managers that talked to me rudely when I went into the store. There shouldn't be any kind of this behavior. I get it that people have rough days but shouldn't be speaking to customers like that.
  • CG
    Charlie Gove
    Oct 31, 2025
    3.0
    We rarely eat out but decided to treat ourselves today. The drive-thru experience was perfect but the food was cold. It literally tasted like it had been sitting around for hours.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's in Polson, MT?

McDonald's in Polson, MT is open daily from 7:00 AM to 11:00 PM, except on Sunday when it opens at 6:00 AM.

When is the drive-thru at this McDonald's open?

The drive-thru is open from 7:00 AM to midnight on Monday, and from 6:00 AM to midnight Tuesday through Saturday. On Sunday, it operates from 6:00 AM to 11:00 PM.