McDonald's

3.5
1116 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
301 SE 4th Street, Laurel, MT
59044, United States

Hours

Reviews

3.5
1,096 reviews
5 stars
369
4 stars
266
3 stars
192
2 stars
95
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many experiencing long wait times for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback varied on customer service, with some praising friendly staff while others reported rudeness and poor communication.

Food Quality

Several customers expressed disappointment with food quality, mentioning cold or poorly prepared items.

Cleanliness

The restaurant was noted for its cleanliness, with some reviews specifically mentioning clean dining areas and bathrooms.
  • TC
    Tyson Christianson
    Nov 9, 2025
    1.0
    I sat in the 2nd bay of the drive thru for 7 minutes. So I came inside, and had to stand at the counter for 11 minutes before someone even noticed me! Then it took another 15mins to get my 2 items. This is absolutely the worst experience I have had here! None have been great through. This place needs a new manager that knows how to run a fast food restaurant
  • JJ
    Juno
    Oct 25, 2025
    1.0
    Pls go if you can wait for 30 mins for your order. FYI I ordered 10pc nuggets.
  • CD
    Chris Davis
    Oct 22, 2025
    5.0
    Great customer service
  • AL
    allie lewis
    Oct 12, 2025
    1.0
    every time i order from this place always something is missing. i placed a to go order which took 45 mins to get here, and was missing my other cheeseburger my frie and any sauce i tried calling to ask about it and i said “hi i placed a to go order 45mins ago” and they automatically hung up. I tried to call again and said hello i just called about a togo and you hung up on me they sat there and said absolutely nothing and i could only hear background noise. so obviously mcdonald’s is mcdonald’s
  • WB
    William Bryson
    Oct 3, 2025
    5.0
    Good service and the food was amazing

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 301 SE 4th Street, Laurel, MT?

McDonald's is open for regular dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 10:00 PM on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.