McDonald's

Reviews

• AT

  Ate Thatup

  3 days ago
  1.0
  Girl had her head shaved, bald her feet was magnets and food tasted terrible one star review. Do not recommend terrible service waiting time about 40 to 30 minutes. Just do not recommend.
• CC

  Chase

  Oct 31, 2025
  1.0
  Stormie was the only saving grace the only employee worth a damn. Halloween on duty manager was useless and had a dumb look about him. Waited 1 hour for a 5 dollar bag. Shoulda just cut my losses but it was the principle at that point. I asked multiple times for a refund was denied every time. Stormie deserves a raise for sure.
• KR

  Kaleb Rosette

  Oct 28, 2025
  1.0
  Store could be a lot more quicker and better at getting orders done correctly the first time if the employees weren’t spending there shift standing around doing nothing and pushing all responsibilities on a couple employees! Only way to run a successful business is to have a strong team besides you, better communication skills and team work!
• KT

  Kevin Turner

  Oct 18, 2025
  1.0
  My first mistake was ordering food on the app. I chose curbside pickup and when i got there the app told me no lane selected and directed me to the inside counter or drive thru. I tried the counter first and after waiting a few minutes and watching at least 6 different employees pass by the counter without saying a word, I tried my luck at the drive thru. There i gave my order number for the person operating the drive thru to tell me the order number doesn't work. I offered to read what was on the order and suddenly they found the order and directed me to a curbside lane. when the food arrived i could see one of the drinks was basically water with a splash of fountain drink flavoring (more than one option was marked unavailable on the app already, I guess the app that restocks their materials must be down as often as the ice cream machine lol) so i dumped it and called it good enough. If this was the first time something like this had happened, I wouldn't be taking the time to leave a review. By my count it's been the last 6 times I've attempted to patronize this establishment that there has been some issue. I don't know if its mismanagement or over-reliance on the mobile app to do all the work for them but customer service has become borderline non-existent and the staff has become borderline hostile. I suppose they can get away with it though because, hey, it's not like there are other options in town. Havre MT McDonald's, where you can expect nothing and still be disappointed. Proactively filling out the survey that the owner links every other review to, hopefully saving them the time of replying so they can spend it ordering much needed restock :)
• CB

  christopher brown

  Oct 16, 2025
  1.0
  I walked in around 12:05 PM during the lunch rush and was first in line at the counter, ready to order. Within minutes, a line formed behind me and people started murmuring about how long we’d been standing there. The manager, an older lady in a gray overcoat with a permanent scowl on her face, looked over at us at least ten times. Finally, she asked one of her coworkers, “Are you just not taking new orders?” The reply: “No, we’re trying to get caught up.” Meanwhile, drive-through orders kept rolling in and getting filled like clockwork. The “manager” kept glancing our way while avoiding eye contact, clearly aware of how bad it looked. Several people were waiting to speak with staff about missing items, mainly drink cups, and eventually just grabbed the cups themselves or had to shout to get someone’s attention. The lady behind me and I even joked that we could probably leave, go through the drive-through, and get served faster, and I think she actually did. After nearly 20 minutes, I was the only one still standing in line. A worker who clearly wasn’t a regular cashier finally stepped up to take my order around 12:25 PM, and honestly, he was the only bright spot in the whole experience. Our order number was 248, and table placard 39. Then came another 20-minute wait for food. Our order finally came out around 12:45 PM. Forty minutes for fast food. If I wanted to wait that long for lunch, I’d go to a steakhouse. The problem here is obvious. Only the drive-through gets attention because it’s timed and tracked by corporate. Walk-in guests are an afterthought. There’s no timer for us, no accountability, just a long wait and a “manager” pretending not to see it. If McDonald’s didn’t have a monopoly on fast food in Havre, I wouldn’t set foot in this one again.

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