Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Service Speed
Customers consistently noted long wait times, particularly in the drive-thru, with some waiting over 30 minutes.
Staff Friendliness
While some reviews praised the friendliness of the staff, others reported rude service and lack of acknowledgment.
Food Quality
The quality of food was often criticized, with complaints about cold items, stale fries, and incorrect preparation.
WW
Wesley
Dec 27, 2025
1.0
Half the time my drinks come half full and my order is someone else’s
LP
Luke Polich
Dec 5, 2025
5.0
My favorite McDonald's in the United States! Go figure 😊
JH
Jessica Hennager
Nov 18, 2025
1.0
I ordered a medium tap water (they asked what size I wanted and I ordered food as well) and they tried charging me $2.29. According to AI, the cup, lid, and straw cost them .095 cents. I would’ve rounded up 90 cents and paid them a $1 to pitch in on there water bill, employee wages, the power it took to pump the water into my cup, you know, the other 7 cents it MAYBE took to produce it plus an 83 cent profit. If you think you’re going to more than double that you’re crazy! Next thing you know it’ll cost $2 to flush the toilet. I won’t be back.