Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,596 reviews
5 stars
532
4 stars
382
3 stars
318
2 stars
134
1 star
230
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in-store and at the drive-thru, with some experiencing waits of 20 minutes or more.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.
Staff Attitude
Several customers noted rude or unhelpful staff interactions, contributing to a negative dining experience.
Cleanliness
The cleanliness of the restaurant was often criticized, with reports of dirty conditions and overflowing garbage.
Family Friendly
Despite the issues, some customers appreciated the family-friendly atmosphere and play areas for children.
- DVDomis Vaild2 days ago1.0The staff displayed unprofessional behavior and slow service, requiring managerial intervention multiple times due to incorrect orders, resulting in an over 30-minute wait for our food.
- AMAustin MulberryNov 7, 20251.0They care more about drive thru than they do the people that come in. The store is good at wasting people’s time. Most time they stand around and no one works on orders.
- CCCeeNov 2, 20251.0Yikes is all I have to say about the employee working 11/2 at 10:30 am on drive thru both lanes. Terrible attitude. Clearly hates working customer service or doesn’t want this job. They decided to not only argue with me but also stopped taking orders from my line in order to ignore my question about canceling my order or getting someone who knows how. I’ve been in line and on the premises since 10:25 and my order was placed then as well. I’m not sure how they cut people off but it should correlate to who showed up before then.
- KKKimberly KuntzNov 1, 20251.0Horrible service today. A manger threw my bag in the counter called out the number. I asked for my drink cup and no one responded.
- MAmikey aOct 5, 20251.0Not the place we grew up with, they dont care about customers
Frequently Asked Questions About McDonald's
What are the standard operating hours of McDonald's in Great Falls, MT?
McDonald's in Great Falls operates daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
During what hours is the drive-through service available?
The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Friday and Saturday.
Can I order McDonald's for delivery in Great Falls?
Yes, delivery is available daily from 6:00 AM to 10:30 PM, with extended Friday and Saturday hours until 11:30 PM.
What pickup and delivery options does McDonald's offer?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery to ensure convenience and safety.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store through provided links.
What payment methods are accepted at McDonald's Great Falls?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location has a drive-thru service available.
What are some nearby fast food options if I want alternatives to McDonald's?
Nearby fast food options include Taco Treat, Taco Bell, Godfather's Pizza, and Subway, all located close to McDonald's on 3rd Street NW.
Are there nearby places where I can grab a sandwich near McDonald's?
Yes, nearby sandwich options include Jimmy John's, The Feedlot, and Godfather's Pizza.
What nearby places can customers visit before or after dining at McDonald's?
Customers can visit local spots like Do Bar, Nitro Creamery for desserts, or get a haircut at nearby salons such as Spirit of Design or A Cutting Crew & Nails 2.