McDonald's

3.5
1600 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1710 3rd Street NW, Great Falls, MT
59404, United States

Hours

Reviews

3.5
1,600 reviews
5 stars
532
4 stars
382
3 stars
320
2 stars
135
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, rude staff, and frequent order mistakes, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with cold, overcooked, or incorrect food orders, contributing to a negative dining experience.

Cleanliness

Several customers noted that the restaurant was not clean, with overflowing garbage and unsanitary conditions reported.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
  • TK
    Trevor Kersey
    Dec 6, 2025
    1.0
    Put in a mobile order, was sent to the waiting window for 20 minutes where they gave me cold food. I went inside and asked them to remake it, which they did, but the nuggets were still hard and chewy and they forgot my fries. after turning around and going through the drive through again, they gave me more cold, rubbery fries, again. Used to get really good service here, I don't know what has changed recently
  • KS
    Kimberly St.pierre
    Dec 4, 2025
    3.0
    Cold food
  • XB
    xaiden b
    Nov 29, 2025
    5.0
    Good food great service and clean restaurant
  • KW
    Ken Wederski
    Nov 25, 2025
    4.0
    I despise this kiosk ordering. Double Filet-o-Fish was great!
  • DV
    Domis Vaild
    Nov 22, 2025
    1.0
    The staff displayed unprofessional behavior and slow service, requiring managerial intervention multiple times due to incorrect orders, resulting in an over 30-minute wait for our food.

Frequently Asked Questions About McDonald's

What are the standard operating hours of McDonald's in Great Falls, MT?

McDonald's in Great Falls operates daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

During what hours is the drive-through service available?

The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, extending to midnight on Friday and Saturday.