McDonald's

3.4
2052 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1721 10th Avenue S, Great Falls, MT
59405, United States

Hours

Reviews

3.4
2,052 reviews
5 stars
649
4 stars
473
3 stars
416
2 stars
178
1 star
336

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, both in-store and drive-thru.

Order Accuracy

Many reviews highlighted issues with missing items and incorrect orders, particularly with mobile and drive-thru orders.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning issues like cold meals and poor preparation.

Cleanliness

There were complaints about cleanliness in the dining area and bathrooms, with some customers noting dirty tables and unsanitary conditions.
  • MM
    MacKenzie
    Nov 16, 2025
    1.0
    25 min wait. Avoid this McDs. Multiple staff just standing around. Smh. AVOID
  • TT
    taylor
    Nov 12, 2025
    5.0
    i don’t normally write reviews but fresh fries and gave me an extra chicken strip. night crew is amazing <3
  • KF
    Kyle Faulkner
    Nov 8, 2025
    1.0
    10:16 ordered my food. 10:36 I recieved it. They always take care of their drive through and online orders before lobby, definitely not a priority. Also dont sit by the window, the flies love those areas and like eating your food with you.
  • EC
    Emmet Culver
    Nov 5, 2025
    2.0
    It was going d at the start but then some boys threw fries at me.:(
  • LL
    Lyilah Love
    Oct 14, 2025
    1.0
    Honestly, my boyfriend and I cannot stand eating here. Nor being here.. Their food is honestly mid. The food doesn't even rot.. The meat and everything, it aint the greatest quality I've had better elsewhere. And let's not forget to mention, that the people that work there are absolutely rude and unprofessional. They will refuse to take your order for over 10 minutes and will make you wait even longer to get your food! All while cussing and dilly-dalling. Because of the lazy peope in the back, and horrible management. I do recommend Burger King tho! So underrated!!!!!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 1721 10th Avenue S, Great Falls?

McDonald's is open daily from 6:00 AM to midnight.

When is the delivery service available at this McDonald's location?

Delivery is available daily from 6:00 AM to 10:30 PM on most days, and until 11:30 PM on Fridays and Saturdays.