Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,230 reviews
5 stars
394
4 stars
288
3 stars
281
2 stars
99
1 star
168
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders, including missing items and wrong modifications.
Cleanliness
Mixed reviews on cleanliness; some customers noted dirty dining areas and play areas, while others praised the cleanliness of the facility.
Service Quality
Inconsistent service experiences; some customers reported friendly staff while others encountered rudeness and disorganization.
Food Quality
Concerns about food quality, including cold items and poorly assembled orders, with some positive mentions of specific menu items.
Wait Times
Variable wait times reported, with some customers experiencing long delays, especially during busy hours.
- JGJennifer GoodoverOct 26, 20252.0Went through the drive thru tonight about 20 minutes before they closed. Ordered 2 burgers and 2 fries. No onion on one. We got our food and the gal shoved it at us and said, "that was really last minute". Get home and my burger has onions on it. Not a big deal to most but I can't eat onion so I'm now sick.
- RDRoy DegensteinOct 7, 20254.02 weeks in a row. I order here on app after seeing a movie. Last week I ordered by the app, got my order except for the sauce for nuggets. This week I ordered same meal. Instead of my 6 piece nuggets I paid for, got home and was only 4, again no sauce even though requested in app, and this time no napkins. I understand trying to get through dinner rush, but what happened to proper service? Are we not to use the app no more? I did call and the manager took my info, so that was good. But still this is the 2nd week in a row. I went back today 14OCT25, they were true to their words. I got the corrected order that was missed last week. Food was good, the only thing is it is like they no longer give napkins. So bring your own if going through drive thru and heading out of town. I bumped it up from 2 to 4 stars as this week was better.
- AHAndy Van HaurSep 21, 20251.0Coffee was full of grounds. I showed it to the counter person they got me another cup from the same batch, still full of grounds. 4 cups later I gave up. No manager in sight
- KKKevinAug 27, 20255.0My nuggets were great for McDonald’s w baroque sauce.
- IZIrene ZhuAug 4, 20255.0Friendly staff and good service!
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 2000 14th Street SW, Great Falls?
Delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:30 PM, and Friday to Saturday from 6:00 AM to 11:30 PM.
When is the drive-through open at this McDonald's location?
The drive-through is open daily from 6:00 AM to midnight.
What services does this McDonald's offer for ordering and receiving food?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or through an app?
Yes, you can order through the McDonald's website, the McDonald's App for iOS or Android, or via the provided delivery URL.
What payment methods are accepted at McDonald's Great Falls location?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What are the regular opening hours for McDonald's at 2000 14th Street SW?
The restaurant is open daily from 6:00 AM to midnight.
What types of food and dining options does this McDonald's serve?
McDonald's offers a variety of menu options including burgers, sandwiches, breakfast items, coffee, ice cream, frozen desserts, and more.
Are there any nearby healthcare facilities to McDonald's at 2000 14th Street SW?
Yes, Logan Health Specialty Care - Great Falls and Central Montana Eyecare are nearby healthcare providers where customers can visit before or after dining.
Which nearby stores could I visit around McDonald's at 2000 14th Street SW shopping area?
Nearby stores include AT&T and AT&T Store for mobile needs, Buckle for clothing and shoes, Old Navy for apparel, and Michaels for crafts and home decor.
What entertainment or dining options are near this McDonald's location?
Nearby, you can visit Cold Stone Creamery for ice cream, AMC CLASSIC Great Falls 10 for movies, or try local restaurants like Taco Del Mar, Howard's Pizza, and Great Falls Hokkaido Ramen & Sushi Bar.