Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported slow service, rude staff, and frequent order mistakes.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsanitary conditions.
Cleanliness
Several customers noted that the restaurant was dirty, with overflowing trash and flies present.
Mixed Experiences
While some customers had positive experiences with friendly staff and decent food, these were overshadowed by the negative feedback.
Management Concerns
Customers expressed frustration over perceived lack of management oversight and organization, leading to poor service and food handling.
TB
Tracey Birkland
Nov 5, 2025
2.0
Went through drive up and placed an order chicken deluxe meal with cheese no drink and ketchup in the bag. With a special order I was surprised that the sandwich was cold and didn’t melt the cheese at all. Fries were hot but over salted a lot! No napkins, no ketchup and no thank you or smile. The sandwich had a lot of shredded lettuce maybe to disguise the small size of the chicken patty and fill up bun space? For $10+ I expect better service and product. The garbage can on the side of the building was full beyond capacity. I rarely go in for lunch and this just reminds me why.
TT
Tucker Twichell
Oct 13, 2025
1.0
I had got some food from this place and I would say it have the terrible food and service I every had, I got a burger numerous of times and ask for no mustard and they always tell me to throw it away like that’s a wast of food and like they bring out a burger as the size of a pea. Maybe they need to get better service or new people.
AA
Allison
Oct 10, 2025
3.0
Drive through for breakfast. Slow, but decent! Typical McDonalds.
BB
Brandon Berry
Sep 15, 2025
1.0
Literally can not do anything right I asked politely for extra pickles and not even a pickle on my cheeseburger don’t ever go here staff is very rude. The blonde hair guy that works about at 6 on the 15 of September was very rude to every one
BM
Beth Mattox
Sep 7, 2025
1.0
Don’t post stuff on yalls menus if it isn’t gonna be up and ready for order or put out of order on the digital screen. I’ve came here so many times and every time have had an issue always thinking maybe I’ll give them the benefit of the doubt maybe it was just crap workers that day, but no absolutely anytime I come here they are rude, and always mess up ordering and then post things they don’t even have ready for order?🤣 I know this is McDonald’s and “what do ya expect” but the Sidney mt one has never been as crap as this place