Pizza Hut

3.6
467 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 605 9th St W in Columbia Falls, MT. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
605 9th St W, Columbia Falls, MT
59912, United States

Hours

Reviews

3.6
467 reviews
5 stars
207
4 stars
95
3 stars
45
2 stars
28
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times for food.

Order Accuracy

Many customers reported incorrect orders, missing items, and issues with online ordering.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including undercooked items and poor taste.

Staffing Problems

Multiple customers noted that the location appeared understaffed, leading to delays and poor service.

Mixed Experiences

While some customers praised the food and service, particularly mentioning a staff member named Robin, the overall sentiment was largely negative.
  • DV
    Dustin Vanamann
    Jan 6, 2026
    1.0
    Ordered some pizza online from the one in cfalls. They called and said we dont have pan crust is hand tossed fine? I was like hell yeah dude. Under cooked, like way under cooked and it was thin crust. I couldn't drive all the way back to cfalls. I threw it in the oven as if I got papa murphys. Hands down the worst pizza hut experience I've ever had. I never leave a bad review ever. This was review worthy.
  • SS
    Sharon Smith
    Jan 2, 2026
    2.0
    I ordered, Through Instacart, a large thin crust pepperoni pizza, 20 ounce bottle of Pepsi, And garlic dip. I also ordered barbecue chicken wings. The Chicken wings were to be free because I ordered at least than $25 Worth of food which was the special Deal. What I received was a hand tossed large pepperoni pizza, 20 ounce bottle of Pepsi, and blue cheese. No wings. The receipt had The items I received listed on it. I don’t know if there’s some kind of problem with their machine that prints out the orders. I’m Extremely upset disappointed. I don’t know if I’ll be able to trust Pizza Hut again. I can’t believe they charged $1.33 for a small package Addressing.
  • NM
    Naomi m
    Dec 20, 2025
    1.0
    They use doordash rather than their own drivers so a 19.99 pizza box comes out to $44.00 an over 50% increase. It is very difficult to get any fix if there are issues with the order. Doordash clearly hires drivers who can't read well enough to make sure half the order isn't missing and when only half the order arrives the customer is SOL on getting what they ordered if its not the doordash drivers turn for the braincell. So now im hungry and unhappy to pay nearly $50 for $15 worth of food. No one is taking responsibility, it's doordashs fault! its the drivers fault! its pizza huts fault! but no one wants to take any responsibility to fix it and would rather pass the blame off to someone else while the customer is the one paying for everyone else's mistakes, disgusting business model, it's clear why you guys are struggling to keep any business.
  • KL
    Katey Lyons Lewis
    Dec 16, 2025
    1.0
    We decided to try the 80s throwback night. A grumpy woman named Robin told us it was going to be a 40 minute wait but there was another gal who ended up being our server who sat us right away. Got our drinks ordered. Tea was terrible and so watered down and same with sodas. Ordered the 3 kids personal pan pizzas to get those started. They were out of breadsticks so ordered 2 orders of the boneless wings, the medium $5.99 one topping pizza, and a large meat lovers. Our server seemed to be occupied everywhere and pretty distracted away from her one table. No plates, no silverware, couldn't bring out the food in a timely manner. The kids pizzas sat on that counter for over 25 minutes and we just stared at them as EVERY single server or employee walked by. We didn't think it could be our food since our server seemed to dance around it and not bring it to us. Apart from that, not one employee cared how long the food sat with no heat lamp and had that mentality of, "if it's not my table, I'm not running it." Wings were cold (another item we sat and stared at) server was no where to be found so couldn't ask if that was our food. Hand tossed pizza was undercooked. Bummer experience to be honest. When we had got there all but 2 tables had their food. We came towards the 715 mark.
  • KF
    Kirk Fleming
    Dec 16, 2025
    1.0
    Placed an order nearly 2 hours ahead of scheduled pick up time, arrived on time and sat in the drive thru for 30 minutes as my order hadn't even hit the oven yet. Apparently they are now serving a new nonrising breadstick because they were literal cardboard, flat, and even tasted like cardboard. I'm not even convinced it was breadstick dough, it was obviously hand made and I know the normal sticks are not, either way it wasn't edible. Pretty sure it was just pizza dough. The pizza wasn't any better. Obviously rushed at no fault of mine, having ordered nearly 2 hours ahead! Had the food been edible I wouldn't complain about it being late, but it wasn't even edible. Ide have been embarrassed to serve that food!

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Columbia Falls, MT?

Pizza Hut is located at 605 9th St W in Columbia Falls, MT 59912.

What are the operating hours for Pizza Hut's delivery service?

Delivery service is available Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.