Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 605 9th St W in Columbia Falls, MT. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Staffing Problems
Many reviews highlighted that the location is severely understaffed, leading to delays and poor customer experiences.
Food Quality
Customers expressed disappointment with the quality of food, citing issues like cold, undercooked, or incorrect orders.
Cleanliness
Mixed feedback on cleanliness; some noted the restaurant was clean while others mentioned unsatisfactory restroom conditions.
Positive Staff Interactions
A few customers praised specific staff members, particularly Robin, for providing friendly and attentive service.
RM
Roberto Martinez
2 days ago
1.0
I rarely leave reviews, but my experience at this Pizza Hut was bad enough that it needs to be said.
We were “helped” by an older woman named Robin, and her customer service was honestly some of the worst I’ve ever experienced. From the moment we walked in, she clearly had no interest in acknowledging us. We stood at the counter and politely called out to her several times, and she literally kept her back turned to us, ignoring us like we weren’t even there.
When she finally did come over, there was no greeting, no basic courtesy, nothing. Just attitude. When it came time to pay, she tossed the card machine toward us right as the tip screen popped up, which felt really passive-aggressive and unprofessional. On top of that, she kept giving us dirty looks, which made the whole interaction uncomfortable and awkward.
I completely understand that people have long days and get tired, but basic respect and manners are not optional when you’re working with customers. Being ignored, treated like an inconvenience, and then given attitude on top of it is unacceptable.
Because of this experience with Robin, I honestly don’t feel like coming back to this location. Management needs to address this – no customer should be treated that way.
AT
Adam Tidwell
Sep 9, 2025
1.0
My wife placed a order online, that magical disappeared after trying to get a hold of a person to talk to about the order for 20mins. She placed a second order that I picked up. Once at home found out that there were items that were missing 8 piece chicken wings and dips that had been purchased. After trying to call back to get a refund and again the next day of failed attempts to get a old of anyone. Not the first time if getting let down by the online ordering, but will be the last. I would recommend just ordering and eating there. Food was good, of what we got.
CA
Chris Arnold
Aug 19, 2025
1.0
Robin shouldn't be answering the phone because she can't hear. And, to top it off, she's even rude at the front counter.
VZ
Vitali Zabelin
Aug 15, 2025
4.0
You know that moment when you’re starving after hiking all day in Glacier Park and “why not try Pizza Hut” turns into a legit fun detour? That was me—ready for something easy, comfy, and, well, not fine dining gear-up. Here’s my breakdown:
1. Hawaiian pizza — unexpectedly tasty. Sweet pineapple, savory ham—totally earned 5 stars.
2. Restroom cleanliness — I won’t lie, it’s meh. Gotta give it 3 stars, just keeping it real.
3. Music — guess what? It was my personal jam playlist. That alone gets 5 stars from me.
4. Server game — chilled vibes, no extra fluff, just smooth and friendly. Easily a solid 4.5 stars.
5. Floors — could’ve been cleaner, so let’s call it 3 stars there.
All that said, compared to other park-side fast-food joints, this one actually stands out. I saw a few reviewers mention friendly service and clean(ish) spots around Montana’s locations  . This joint picks up where others kinda drop off.
Bottom line: You want something quick, warm, and just kind of feel-good after hiking? Rocketing yourself into 5-star territory? You’re basically there with the pizza and playlist vibes. Just needs a little scrub-up and boom — perfect detour.
JB
Justin Brummage
Aug 3, 2025
1.0
We stopped at this Pizza Hut, today, at 12:30pm on a Sunday. The place was completely empty and one worker came up from the kitchen saying he was the only employee there and he wasn’t taking orders or dine-in because he was busy in the back... Even though the sign out front says open daily for dine in at 11am… It seems all the recent reviews are accurate with the way this location is, severely understaffed and lazy staff with insane wait times or they just turn you away because they have no staff. We of course didn’t eat here because the one employee that was too busy in the back turned us away. So just save yourself some time and irritation, go to one of the other pizza places in this town as it appears this Pizza Hut is maybe in the process of shutting down with their poor service, apparently poor quality and turning customers away because their employees are too busy doing other things in the back.
Looking for great pizza deals in Columbia Falls, MT?
Hut Rewards® is the best way to earn free Pizza Hut pizza in the Columbia Falls-area. Get great discounts, pizza deals and pizza coupons on the <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals">Pizza Hut deals</a> page or on the Pizza Hut <a href=”https://pizzahut.onelink.me/evpH/9a6932f6">mobile app</a>.
Where can you get food delivery in Columbia Falls, MT?
With delivery drivers dedicated to keeping your food oven-hot, Pizza Hut is the best way to get fast food delivery. Order your food delivery today at <a href=”https://www.pizzahut.com/index.php?menu=deals#/menu/deals ">PizzaHut.com</a>or call .
Where can you get wings in Columbia Falls, MT?
Pizza Hut offers wing delivery and carryout for <a href=”https://www.pizzahut.com/index.php?menu=desserts#/menu/wings">traditional wings</a> or <a href=”https://www.pizzahut.com/index.php?menu=desserts#/menu/wings">boneless wings</a>. Try all the Wingstreet® flavors including buffalo wings, garlic parmesan wings, honey BBQ wings, spicy garlic wings, Hawaiian Teriyaki wings, or even Cajun style dry rub wings.
Where is Pizza Hut located in Columbia Falls, MT?
Pizza Hut is located at 605 9th St W in Columbia Falls, MT 59912.
What are the operating hours for Pizza Hut's delivery service?
Delivery service is available Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.
When can I dine in at Pizza Hut in Columbia Falls?
Dine-in hours are Monday to Thursday and Sunday from 11:00 AM to 9:30 PM, and Friday and Saturday from 11:00 AM to 10:30 PM.
Does Pizza Hut offer takeout and what are the hours?
Yes, takeout is available Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and Friday and Saturday from 10:30 AM to 11:00 PM.
What types of food does Pizza Hut serve?
Pizza Hut serves pizza classics like Meat Lovers® and Original Stuffed Crust®, along with signature wings, pastas, and desserts.
How can I order Pizza Hut food for delivery or pickup?
You can order online or on the Pizza Hut mobile app for delivery, carryout, or curbside service.
What pickup and delivery services does Pizza Hut offer?
Pizza Hut offers in-store pickup, delivery, and no-contact delivery services.
Are there any nearby places to visit when going to Pizza Hut?
Nearby places include Wing Street for American food, Dairy Queen Grill & Chill for fast food and ice cream, and Ghostland Grind Espresso for coffee and snacks.
Where can I get coffee nearby Pizza Hut in Columbia Falls?
You can visit Ghostland Grind Espresso or Romaji Espresso, both coffee shops near Pizza Hut, perfect for a coffee break before or after your meal.
Are there any entertainment options close to Pizza Hut?
Yes, Lucky Lil's Casino is nearby and offers gaming, a bar, and arts and entertainment experiences to enjoy after your visit to Pizza Hut.