McDonald's

3.6
815 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5772 US Hwy 11, Purvis, MS
39475, United States

Hours

Reviews

3.6
815 reviews
5 stars
312
4 stars
164
3 stars
156
2 stars
64
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes.

Food Quality

Many reviews mentioned issues with food quality, including cold, old, or improperly cooked items.

Cleanliness

Several customers noted that the restaurant was dirty, with overflowing trash and unclean tables.

Staff Behavior

There were complaints about unprofessional behavior from staff, including rudeness and poor customer service.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and enjoyed their meals.
  • CS
    Clowey Saul
    Oct 26, 2025
    1.0
    I came here this morning through the drive thru @ the purvis location and they made me wait like 4 times at the speaker to even get someone to take my order, then completely messed my order up, then they took 20 minutes to even get my food out to me in the first place. Then I go later that night and they do the exact same thing. This is completely crazy!!!!
  • TM
    Tanisha Morgan
    Oct 21, 2025
    5.0
    Always great service
  • RJ
    RAYAN jed
    Oct 10, 2025
    5.0
    Perfect service Perfect teste
  • CF
    candice foxworth
    Aug 1, 2025
    2.0
    Went August 1st around 5pm and a female, assuming manager, was being verbally abusive to a young trainee at the register. This happened in the drive thru. I was shocked at how he was being talked down to. This was verbal abuse. She should not be in her position. She said many mean things, but one was “stop being so slow! Can’t you see other cars that have to keep moving!? This isn’t a stroll in the park. You need to be quicker!” She then processed to take over what he was doing, which was giving me my change. She didn’t even give the poor guy a chance to interact with me. Completely unprofessional and, to be honest, I was scared of her myself. I wanted to say something so badly but she seemed beyond aggressive. Please respond to this so I can give more info. This should be reported. Her name was Caitlyn and she is a white female with glasses
  • DE
    Donna Easterling
    Jul 9, 2025
    2.0
    Don't go in the afternoon. The burger was old and dry like it had been sitting for hours, the fries were cold and so was the chicken nuggets. The boy at the drive up didn't even acknowledge me or say thank you. I would have taken back but I was so disappointed and mad. I have never gotten anything like this before ever at the Purvis Mc Donalds. Hope they fix this problem

Frequently Asked Questions About McDonald's

What are the regular opening hours for the McDonald's at 5772 US Hwy 11 in Purvis, MS?

McDonald's is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service with hours from 5:00 AM to midnight on most days and until 1:00 AM on Fridays and Saturdays.