Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
945 reviews
5 stars
233
4 stars
128
3 stars
157
2 stars
110
1 star
317
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.
Order Accuracy
Many customers reported incorrect orders, missing items, and overall dissatisfaction with the accuracy of their orders.
Speed of Service
Customers frequently complained about slow service, with long wait times in both the drive-thru and inside the restaurant.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to a negative dining experience.
Food Quality
Feedback indicated that food quality was inconsistent, with reports of cold, old, or improperly prepared items.
- HHHeather Hempstead1 day ago1.0I’ve been to thousands of McDonald’s and somehow this one managed to be the worst. The drive-thru staff couldn’t even take a basic order. Not a custom order. Not complicated. Just… an order. If confusion and incompetence were on the menu, they’d be fully stocked. McDonald’s is supposed to be fast and consistent — this location is neither. Save yourself the time and go literally anywhere else.
- LCLexie Corder5 days ago1.0This restaurant is terrible. It’s a long wait inside because no one is at the front taking orders. The kiosk is broken. No staff checks in on the front until orders are done which takes a long time. The manager refused the guy in front of me a refund for not having his apple pies because he didn’t want to wait. The staff ignores indoor customers. The service is terrible. The wait is terrible.
- MBMia Berry6 days ago1.0Just don't.
- CTCole ThomasDec 24, 20251.0Absolutely worthless establishment. Employees are useless and so is there customer service
- JCJoshua CraneDec 6, 20251.0Stay away from the location. No drive thru. No kiosk. No inside. Stay away from it. If you read this and go, it’s your fault. Have fun waiting 30 minutes in a drive thru line stuck because you can’t leave.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Madison, MS?
McDonald's in Madison, MS is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
Does this McDonald's location offer drive-through service, and what are its hours?
Yes, this McDonald's has a drive-through open daily from 5:00 AM to 11:00 PM; on Fridays and Saturdays, it operates 24 hours.
Can I order delivery from McDonald's in Madison, MS?
Yes, delivery is available every day from 6:00 AM to 11:00 PM.
What pickup and delivery services does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is McDonald's in Madison, MS a Black-owned business?
Yes, this McDonald's location is a Black-owned business.
What payment methods are accepted at McDonald's in Madison?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I access McDonald's mobile app to place orders?
You can download the McDonald's app from the Apple App Store or Google Play Store using provided URLs.
Are there any nearby restaurants to McDonald's in Madison for additional dining options?
Yes, nearby restaurants include Fusion Japanese & Thai Cuisine, El Ranchito Mexican Restaurant, Hong Kong Buffet, and Pizza Hut among others.
What other amenities are near McDonald's that customers might find useful?
Nearby amenities include Regions Bank, Rite Aid pharmacy, Western Union money transfer services, and a variety of salons and fitness centers like Club4 Fitness.
How can transit or nearby landmarks help customers find McDonald's in Madison?
Customers can use nearby landmarks such as Madison Cellars and Fusion Cuisine to locate McDonald's easily along US Hwy 51.