McDonald's

2.9
934 reviews
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Business Details

1040 US Hwy 51, Madison, MS
39110, United States
(662) 617-1073
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1040 US Hwy 51, Madison, MS
39110, United States

Hours

Reviews

2.9
934 reviews
5 stars
234
4 stars
126
3 stars
157
2 stars
109
1 star
308

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with many stating they waited over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and wrong food being served.

Staff Attitude

Feedback indicated a lack of professionalism and poor customer service from staff, with many customers noting rudeness and indifference.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing cold, old, or improperly prepared items.
  • JW
    Julia Williams
    Nov 7, 2025
    1.0
    Kiosk did not work. Made you go to the register. Cashier was unenthusiastic and mostly ignored us . Tables were filthy. I asked for a rag to wipe the table, and cashier said ok, then walked away to talk to a customer. She returned to register and asked to take someone else’s’ order. I had to ask for a rag 3 times before she got one for me so I could CLEAN THE TABLES!! Ridiculous!! Once we FINALLY received our food, my fish filet was stone cold, French fries were dumped upside down in the bag and we didn’t have ketchup. I went back to the counter. The cashier looked straight at me so I asked for ketchup. She said she was busy taking an order. I told her she had been rude to me earlier and I just want some ketchup. She argued that I was rude which was a lie. Up until then I had been very patient while waiting for her to acknowledge me. So I leaned over the counter and asked workers in the back for ketchup because cashier would not give me any. I hate to pull the race card, but I know she was ignoring me because I was white. The cashier was a cute black girl with long straight hair. But her attitude was very ugly. I used to love McDonalds. My first job was with McDonalds in 1974. I will NEVER go to this location again!!!
  • PJ
    Pamela Jenkins
    Sep 29, 2025
    3.0
    Too much sauce on burger.
  • PV
    Phu Tran Viet
    Sep 13, 2025
    1.0
    My order togo missed 2 large Fries.
  • AW
    Alecia Woodford
    Sep 12, 2025
    1.0
    Slow. 30 mins for food. Terrible customer service.
  • DD
    Dino
    Sep 1, 2025
    2.0
    Ordered sausage and egg biscuit combo. Instead received egg & cheese biscuit with no sausage patty. Should’ve checked order before driving off from drive-thru. It wasn’t that busy at the time, so it was just a case of doing a half-ass job. Just be sure to check your order before driving off.
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Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Madison, MS?

McDonald's in Madison, MS is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does this McDonald's location offer drive-through service, and what are its hours?

Yes, this McDonald's has a drive-through open daily from 5:00 AM to 11:00 PM; on Fridays and Saturdays, it operates 24 hours.