Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
755 reviews
5 stars
270
4 stars
160
3 stars
138
2 stars
64
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported poor service, including rude employees and incorrect orders.
Cleanliness Issues
Numerous reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Food Quality
Feedback on food quality was mixed, with some praising freshness while others complained about cold or stale items.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and long wait times.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with friendly staff and good food.
- BWBrian Walden6 days ago5.0A very efficiently operating restaurant. Ordering was quick, service was great and food was freshly prepared.
- KDKaitlynn DownsNov 11, 20251.0Terrible service. Employees rush you after making you wait when you’re the only one there. I add extras to my order and I don’t get them. If I pay to have an extra patty or cheese added, I expect an extra patty or cheese. Once or twice is once thing but the incompetence of this location is constant. It’s ridiculous
- TPThomasian ParkerNov 10, 20251.0asked food to be cooked fresh and food was hard as a brick. every dollar matters in 2025! the least you could is respect the customers and have fresh food
- JAJerrica AlexanderNov 3, 20255.0I have only been here a few times for breakfast. The food is good and the customer service is always on point. I just moved from Georgia and everybody that’s on the breakfast crew usually acts like they hate their jobs so this place was a refreshing change. Also, the pumpkin spice iced coffee is amazing!!
- STSweet Tree85Oct 20, 20251.0service is absolutely terrible workers are extremely rude and mind you they chose to work there so the attitude is absolutely dumb to people that didn’t have an attitude to them first?? the food is good tho atmosphere is ok I like that yall had a little area for the kids overall though not good yall need to keep those workers in check
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 962 W Main St, Louisville, MS?
McDonald's is open 24 hours every day of the week.
When can I get delivery from this McDonald's location?
Delivery is available daily from 6:00 AM to 10:30 PM.
Does this McDonald's offer drive-through service? If so, what are the hours?
Yes, the drive-through is open 24 hours every day.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is available as a pickup and delivery service.
How can I order from McDonald's using a mobile app?
You can order via the McDonald's App available on the Apple App Store and Google Play Store.
What services does this McDonald's location offer?
They offer DriveThru, Gift Cards, Mobile Offers, Mobile Ordering, and WiFi services.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Taco Bell / KFC, KFC, Burger King, Subway, and Little Caesars Pizza.
What nearby places could I visit before or after dining at McDonald's?
You can visit nearby places like Walmart Louisville - Highway 15 S for shopping, Vip Nails for beauty services, or Elite Physical Therapy for health and medical needs.
Are there convenient gas stations near McDonald's for a quick fuel stop?
Yes, nearby gas stations include Chevron, Texaco, Murphy USA, and Main Street Junction which also has a convenience store.