McDonald's

3.5
1354 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
304 Beacon St, Laurel, MS
39440, United States

Hours

Reviews

3.5
1,354 reviews
5 stars
483
4 stars
252
3 stars
264
2 stars
133
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in both drive-thru and inside the restaurant, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing components.

Staff Attitude

Numerous customers experienced rude or unhelpful service from staff, contributing to a negative dining experience.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, was a common concern, with several customers noting unsanitary conditions.

Food Quality

While some customers enjoyed their meals, there were significant complaints about cold food and poor quality, including raw or stale items.
  • WW
    Wright Wright
    Jan 5, 2026
    5.0
    Friendly
  • AC
    Anthony Chapman
    Dec 3, 2025
    1.0
    Stopped at this McDonald’s and ordered a Quarter Pounder combo through the drive-thru. After paying, I waited an unusually long time before being told to pull ahead—then waited even longer. Eventually I went inside, where the kitchen crew was standing around, and I still had to wait in line just to ask about my order. They handed me a bag that had been sitting on the back counter. When I got back to my car the food was cold. Worse, the “Quarter Pounder” didn’t even have a quarter-pound patty—just a thin standard burger patty. Total time wasted was over 30 minutes. If I owned this location, I’d be embarrassed by the lack of care and quality.
  • MN
    Michael Norwood
    Oct 7, 2025
    1.0
    Pulled up to the drive-thru, they came across the speaker to take my order, when I started to order nobody responded, wouldn't have been so bad but two other cars pulled up after me and got their order taken and went on around so I left two thumbs down
  • RG
    Reb Gray
    Oct 4, 2025
    2.0
    Went in to use the womens restroom. Handicap stall was nasty, toilet seat was halfway off, double roll TP dispenser was empty. Faucet was loose. Need to make some improvements.
  • JG
    Jon Green
    Aug 12, 2025
    1.0
    Another disappointing experience and the last one for me! Arrived home with the order after waiting for 20 minutes due cashier not ringing the order correctly. Thinking the order would most certainly be correct...I was so wrong!!!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 304 Beacon St, Laurel, MS?

McDonald's at 304 Beacon St operates from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and is open until midnight on Friday and Saturday.

What are the delivery hours for this McDonald's location?

Delivery service is available from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.