McDonald's

3.5
1185 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1602 Hwy 15 N, Laurel, MS
39440, United States

Hours

Reviews

3.5
1,185 reviews
5 stars
403
4 stars
265
3 stars
230
2 stars
90
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with many customers reporting rude staff and incorrect orders.

Food Quality

Customers frequently complained about cold, poorly prepared food, with several instances of missing items from orders.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and overall cleanliness issues in the restaurant.

Speed of Service

Many customers noted long wait times, particularly during busy hours, with some expressing frustration over slow service.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with hot food and friendly service, particularly during morning shifts.
  • MM
    Madilynn
    Nov 4, 2025
    1.0
    Terrible foods cold I asked for salt and ketchup at the window and a young black female looks at me and says “I’m finna get on it” she had the worst attitude ever and I still did not get my salt or ketchup. Not to mention the other day buffalo ranch chicken sandwich was thrown in the box sauce on the bottom of the box barley any sauce cold and just thrown in there .
  • CW
    Corey Wilson
    Oct 2, 2025
    4.0
    Its mcdonalds but the food was hot
  • RH
    Ralph Harris
    Sep 28, 2025
    4.0
    It's a typical McDonald's. I'm just saying, when are the robots going to start running the place.
  • TM
    Thomas McLaurin
    Sep 13, 2025
    3.0
    Might be quicker going drive thru or kiosk inside. A little crowded on mornings.
  • MD
    Mason Drinkard
    Jul 29, 2025
    1.0
    My order was way wrong, not to mention half of it was part of someone else's order

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.