Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with many customers reporting rude staff and incorrect orders.
Food Quality
Customers frequently complained about cold, poorly prepared food, with several instances of missing items from orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and overall cleanliness issues in the restaurant.
Speed of Service
Many customers noted long wait times, particularly during busy hours, with some expressing frustration over slow service.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with hot food and friendly service, particularly during morning shifts.
MM
Madilynn
Nov 4, 2025
1.0
Terrible foods cold I asked for salt and ketchup at the window and a young black female looks at me and says “I’m finna get on it” she had the worst attitude ever and I still did not get my salt or ketchup. Not to mention the other day buffalo ranch chicken sandwich was thrown in the box sauce on the bottom of the box barley any sauce cold and just thrown in there .
CW
Corey Wilson
Oct 2, 2025
4.0
Its mcdonalds but the food was hot
RH
Ralph Harris
Sep 28, 2025
4.0
It's a typical McDonald's. I'm just saying, when are the robots going to start running the place.
TM
Thomas McLaurin
Sep 13, 2025
3.0
Might be quicker going drive thru or kiosk inside. A little crowded on mornings.
MD
Mason Drinkard
Jul 29, 2025
1.0
My order was way wrong, not to mention half of it was part of someone else's order