McDonald's

3.5
1188 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1602 Hwy 15 N, Laurel, MS
39440, United States

Hours

Reviews

3.5
1,188 reviews
5 stars
404
4 stars
266
3 stars
229
2 stars
90
1 star
199

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude and unprofessional.

Food Quality

Many customers reported issues with food being cold, poorly prepared, or missing items from their orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Order Accuracy

A significant number of customers experienced incorrect orders, with items missing or wrong.

Speed of Service

Customers frequently noted slow service, particularly during busy times, leading to long wait times.
  • RP
    Reagen Parker
    3 days ago
    1.0
    I wish I could rate this place lower than one star. They cannot get an order correct to save their life. Handing me a receipt to something I didn’t even order and proceeds to act like I’m stupid and an inconvenience for telling them. Fries were cold and un salted, burgers were a mess in the wrapper, the list goes on. I’ve never had a good experience at this place.
  • TB
    Timothy Bryant
    5 days ago
    5.0
    Very friendly staff today.
  • TS
    Tasha Sharpe
    Jan 2, 2026
    4.0
    Needs better service some employees are rude
  • MG
    Mike Guiles
    Nov 30, 2025
    1.0
    This is the slowest and McDonald’s you’ll ever go to and the customer service is horrendous I don’t think the employees even realize there at work, they act like it’s playtime
  • CC
    Cloaker
    Nov 29, 2025
    1.0
    Smoothie was 3/4 full, all the pickles on the burger were stacked on top of each other, crunch wrap wasn’t wrapped. Tables not clean. Workers not friendly.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

This McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.