Wendy's

3.4
934 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Horn Lake, MS we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Horn Lake, MS hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
718 Goodman Rd West, Horn Lake, MS
38637, United States

Hours

Reviews

3.4
934 reviews
5 stars
319
4 stars
189
3 stars
142
2 stars
85
1 star
199

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or improperly prepared food, including issues with missing items and poor freshness.

Customer Service

Numerous reviews highlighted rude or inattentive staff, with several customers expressing frustration over long wait times and poor service.

Drive-Thru Experience

The drive-thru service was frequently criticized for being slow, with some customers waiting excessively long without being acknowledged.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty dining areas and issues with food hygiene.

Management Issues

Customers noted a lack of effective management, with complaints about staff behavior and overall operational inefficiency.
  • CW
    Charlita Williford
    Nov 9, 2025
    1.0
    I was the first customer of the morning. I ask to wait to order so they can sit up their register. Then was asked to pull up so my food can be brought to me. Eventually waited for15 minutes JUST TO RECEIVE COLD FOOD AND RUDE SERVICE. SO SICK OF RETURNING FOOD AND CALLING ABOUT THIS.
  • SM
    Scott Moyes
    Oct 26, 2025
    5.0
    Great breakfast and burgers
  • LP
    Lee Paws
    Oct 7, 2025
    1.0
    Didn't have a chance to try the food was waiting in the Drive-Thru nobody wanted to take my order, every time I try to eat at this Wendy's I'm faced the same issue still have not eaten here. I guess employees are just getting paid to sit there and stare at the hamburgers.
  • KJ
    Kimberly Johnson
    Sep 29, 2025
    5.0
    I came through the drive thru and ordered. The person on the speaker was so nice!! I get to the window and spoke with Jermaine. Such a well mannered young man. I learned that he had been working there for about a year. Whoever raised this kind person, must be blessed ♥️ Thank you Jermaine!
  • TR
    Tanya Redmond
    Aug 18, 2025
    1.0
    First, of all if I could give a no star I would. You have to wait in the drive thru 10 minutes or more before someone takes your order and the workers are RUDE. I WILL NOT BE GOING BACK TO THIS LOCATION.

Frequently Asked Questions About Wendy's

Is Horn Lake Wendy's still open?

Our apologies, this particular location is temporarily closed. Please check back soon for more updates.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.