McDonald's

3.3
2293 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1512 Goodman Rd, Horn Lake, MS
38637, United States

Hours

Reviews

3.3
2,293 reviews
5 stars
781
4 stars
401
3 stars
412
2 stars
213
1 star
486

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and incorrect orders.

Food Quality

Numerous reviews mentioned issues with food quality, such as cold or old food, and even hair found in meals.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.

Management Issues

Several reviews highlighted problems with management, including unprofessional behavior and lack of oversight.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.
  • KD
    Kathy Doyle
    1 day ago
    4.0
    It was hot fries and fresh coffee
  • KS
    Kevin Smith
    3 days ago
    1.0
    They grill never works
  • CB
    Cira Barry
    Dec 28, 2025
    1.0
    I saw a piece of hair in my fries
  • MP
    Mikus Puke
    Dec 26, 2025
    1.0
    Absolutely disgusting. I went through a drive thru and after i got home, they drunk most of my sprite and it tasted watered down. THEN they took a bite of my chicken nuggets. Do not come here. Then i also looked at my burger and there is a mysterious white substance on it. Fix this shit NOW.
  • MG
    Michael Gordon
    Dec 16, 2025
    1.0
    Didn't want to give me my right order. Told me my specifies drink was not available after I paid and showed up to recieve it... bad attitude and atmosphere. Do better!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1512 Goodman Rd, Horn Lake, MS?

This McDonald's location is open 24 hours a day, 7 days a week.

Is there a drive-thru service available at this McDonald's?

Yes, the McDonald's at 1512 Goodman Rd offers drive-thru service 24/7.