Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
2.5
297 reviews
5 stars
74
4 stars
26
3 stars
29
2 stars
21
1 star
147
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers receiving incorrect or incomplete orders.
Customer Experience
Customers expressed frustration over the lack of customer service, with many feeling ignored or treated poorly by staff.
Management Issues
Several reviews highlighted poor management and staffing problems, indicating a need for better oversight and training.
Cleanliness
Multiple customers noted dirty tables and unsanitary conditions, contributing to a negative dining experience.
- SHSadie HofmannNov 16, 20251.0They forgot to give me some of my food and when I went to ask for it everyone looked at me but never came to help me.
- KTKCT1 TransportationNov 4, 20251.0Placed an order 8 mins ago, and was told to pull around now I see 5 more cars being told to pull ahead or get in the customer pickup spots.... Service here is Terrible and you have to wait 20-25 mins for food even if you use the app, I won't be back ...... Should be 0 stars!!!!!
- JVJade ValentineSep 13, 20251.0I personally hate McDonald’s but my brother loves it. I came to get my family food just 20 minutes ago after work. I placed my order and understood my order was gonna take time because it was rather large. It was very slow like two other customers. I was patient and nice cause i understand it’s late at night. This lady got such an attitude and was pissed off at me because they forgot two large fries. That was the only thing missing and I was nice about it cause I don’t wanna cause a fuss. This lady took 15 minutes to get me my fries and proceeded to throw her hands up in the air stomping away all pissed off after giving me the fries. I just wanted to get my family food they wanted. Do workers these days think I’m happy to receive a messed up order and think I wanna stay and chit chat? NO I DONT. I want my food then to go home to my family who are waiting. I don’t need a slow lazy worker getting mad at me and giving me attitude because THEY messed up MY order. I’d rather go to Wendy’s and wait forever then get attitude from someone who clearly has no life and dosent wanna work. She should be fired. I will never be going here again much less any McDonald’s again. Someone McDonald’s has forgotten you can only continue getting customers if you actually treat them nice. Of course McDonald’s could care less what any of us think and feel and I know they won’t do anything about it.
- SCSharon CollinsSep 2, 20255.0Food is good. Staff is nice.
- BBBearAug 28, 20253.0It was chill that night and not a super long wait like usual, and there was actually people at the window and speaker for a change. Work on them fries, stop redropping them, don't be lazy nake'em fresh mane
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Horn Lake, MS?
McDonald's in Horn Lake, MS is open daily from 6:00 AM to 11:00 PM for regular dining.
Does this McDonald's location offer drive-thru service? If so, what are the hours?
Yes, the McDonald's offers drive-thru service from 5:00 AM to midnight Monday through Wednesday and Sunday, and until 1:00 AM on Thursday through Saturday.
Is delivery available from this McDonald's and what are the delivery hours?
Delivery is available from 5:00 AM to midnight Monday through Wednesday and Sunday, and from 5:00 AM to 1:00 AM Thursday through Saturday.
What payment options are accepted at the McDonald's on Fountain Lane?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does the McDonald's at 4170 Fountain Lane have seating and is it wheelchair accessible?
Yes, the location has seating with wheelchair accessible entrances, seating, and restrooms, and offers high chairs for children.
Are there mobile apps available to order from this McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store, or order online through their delivery link.
What services are provided at this McDonald's location?
Services include Drive Thru, Gift Cards, McDelivery, Mobile Offers, and Mobile Ordering.
What nearby car wash options are available if I want to clean my vehicle before or after visiting McDonald's?
Nearby car wash options include Tidal Wave Auto Spa, Car Wash USA Express, and Take 5 Car Wash, all conveniently close to McDonald's at 4170 Fountain Lane.
Are there any nearby parks or community spots where I can relax after dining at McDonald's?
Yes, Horn Lake Community Park is nearby where you can relax and enjoy the outdoors after your meal at McDonald's.
What local government or community services are located near this McDonald's?
Nearby community and government services include Horn Lake City Hall, Horn Lake Mayor's Office, Horn Lake Police Department, Horn Lake Municipal Court, and the Horn Lake Chamber of Commerce, providing various public services close to McDonald's.