Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, often exceeding 20-30 minutes for orders.
Staff Attitude
Many reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, or food not prepared as requested.
Cleanliness
The restaurant was often described as dirty, with complaints about unclean tables, bathrooms, and overall hygiene.
Food Quality
Several reviews mentioned that the food was often cold, stale, or not fresh, leading to dissatisfaction.
CS
Chris Smith
5 days ago
1.0
French fries soggy and taste like they weren’t cooked right. Cheeseburgers like they were several hours old. Also had to pull up and wait for food
ZZ
Zach
Jan 5, 2026
3.0
While the food and service was decent, the cleanliness of this restaurant is to be questioned. It is stinky with sticky floors and the bathrooms are disgusting. The men’s restroom had a broken stall with pee all over it, and I couldn’t even wash my hands because the soap dispenser was broken and busted open.
NG
Noah Grady
Dec 29, 2025
1.0
We used the mobile app to make our order, after we placed it we pulled up to one of the mobile app spots. We ordered for 6 people which included a sandwich for everyone and hash browns totaling 14 hash browns plus a drink for each of us. We waited for 20 minutes then someone came out with a smaller bag which had just the hash browns in it she asked “did you order 14 hash browns” we replied “yes but with the sandwiches and drinks.” Then we had a back and forth with her saying all of it is in the bag and us saying this small bag can’t fit 14 hash browns 6 sandwiches and 6 drinks. After the back and forth she went back inside then a few minutes later another lady came out with the rest of our order. We took it and she walked away but after what had just happened we decided to check it just in case and we were still missing a McMuffin. So we pulled around the drive thru told the guy we were missing a mcmuffin then went up to the last window and after showing the receipt we were IMMEDIATELY given the mcmuffin which told us that it was made but left out of the rest of the order. From placing the order to having all our food 30 minutes had passed. We were provided no apology for any of it. Even after all that every hash brown was so greasy that the parts that were in the little pouches were stuck and couldn’t be removed so most of them were unable to be eaten.
JH
Jasmine Harper
Dec 4, 2025
2.0
Morning crew is great, quick, and very sweet. Seems like after 12pm it gets worse throughout the day. Used the second drive through lane one time and I sat there just waiting. Everyone else got their order through the other lane. Half of the staff is also very rude. Currently, there are 9 cars waiting on their food in parked spots. I’ve seen people frustrated and leave their cars to go inside to get their food. I’ve seen two people just leave without their food because they’re tired of waiting. I’m sure this is due to a staffing issue, but this has been an issue for months.
TR
Tom Riddle
Nov 26, 2025
1.0
Ordered 2 happy meals double cheeseburger and hot and spicy chicken.took 25 minutes to relieve the food and I was the only order in the restaurant
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
When is the drive-through service available at this McDonald's?
The drive-through is open daily from 5:00 AM to midnight Sunday through Thursday and until 1:00 AM on Friday and Saturday.
What delivery options does this McDonald's offer?
They offer curbside pickup, delivery including same-day and no-contact delivery services.
How can I order food online from this McDonald's?
You can place orders online via their delivery URL or use the McDonald's mobile app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service.
What nearby hotels can visitors stay at when visiting this McDonald's?
Nearby hotels include Magnuson Hotel Hattiesburg, Sunset Inn, Paradise Inn, Inn on the Hill, Holiday Inn Hattiesburg - North, University Inn - Hwy 49 & I-59, Comfort Inn, Executive Inn, Howard Johnson by Wyndham Hattiesburg, Regency Inn, Red Carpet Inn, Super 8 Hattiesburg North, and Sleep Inn & Suites.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Farmer's Market, Burger Theory, and Arby's, offering farmers market-style, American restaurant, and sandwich shop options.
What nearby services can help with travel or accommodation needs?
Nearby services include multiple hotels and motels such as Comfort Inn and Holiday Inn Hattiesburg - North, as well as Mississippi Hub Complex providing community services, and Western Union for money transfer services.
Can customers use mobile apps to access special deals or rewards at this McDonald's?
Yes, customers can earn points for free food with MyMcDonald's Rewards and access mobile offers and ordering through the McDonald's app available on both iOS and Android platforms.