McDonald's

3.5
1595 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6579 US Highway 49 N, Hattiesburg, MS
39401, United States

Hours

Reviews

3.5
1,595 reviews
5 stars
622
4 stars
301
3 stars
243
2 stars
161
1 star
268

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20-30 minutes for orders.

Staff Attitude

Many reviews highlighted rude or unprofessional behavior from staff, contributing to a negative customer experience.

Order Accuracy

Numerous customers experienced issues with incorrect orders, missing items, or food not prepared as requested.

Cleanliness

The restaurant was often described as dirty, with complaints about unclean tables, bathrooms, and overall hygiene.

Food Quality

Several reviews mentioned that the food was often cold, stale, or not fresh, leading to dissatisfaction.
  • CS
    Chris Smith
    6 days ago
    1.0
    French fries soggy and taste like they weren’t cooked right. Cheeseburgers like they were several hours old. Also had to pull up and wait for food
  • ZZ
    Zach
    Jan 5, 2026
    3.0
    While the food and service was decent, the cleanliness of this restaurant is to be questioned. It is stinky with sticky floors and the bathrooms are disgusting. The men’s restroom had a broken stall with pee all over it, and I couldn’t even wash my hands because the soap dispenser was broken and busted open.
  • NG
    Noah Grady
    Dec 29, 2025
    1.0
    We used the mobile app to make our order, after we placed it we pulled up to one of the mobile app spots. We ordered for 6 people which included a sandwich for everyone and hash browns totaling 14 hash browns plus a drink for each of us. We waited for 20 minutes then someone came out with a smaller bag which had just the hash browns in it she asked “did you order 14 hash browns” we replied “yes but with the sandwiches and drinks.” Then we had a back and forth with her saying all of it is in the bag and us saying this small bag can’t fit 14 hash browns 6 sandwiches and 6 drinks. After the back and forth she went back inside then a few minutes later another lady came out with the rest of our order. We took it and she walked away but after what had just happened we decided to check it just in case and we were still missing a McMuffin. So we pulled around the drive thru told the guy we were missing a mcmuffin then went up to the last window and after showing the receipt we were IMMEDIATELY given the mcmuffin which told us that it was made but left out of the rest of the order. From placing the order to having all our food 30 minutes had passed. We were provided no apology for any of it. Even after all that every hash brown was so greasy that the parts that were in the little pouches were stuck and couldn’t be removed so most of them were unable to be eaten.
  • JH
    Jasmine Harper
    Dec 4, 2025
    2.0
    Morning crew is great, quick, and very sweet. Seems like after 12pm it gets worse throughout the day. Used the second drive through lane one time and I sat there just waiting. Everyone else got their order through the other lane. Half of the staff is also very rude. Currently, there are 9 cars waiting on their food in parked spots. I’ve seen people frustrated and leave their cars to go inside to get their food. I’ve seen two people just leave without their food because they’re tired of waiting. I’m sure this is due to a staffing issue, but this has been an issue for months.
  • TR
    Tom Riddle
    Nov 26, 2025
    1.0
    Ordered 2 happy meals double cheeseburger and hot and spicy chicken.took 25 minutes to relieve the food and I was the only order in the restaurant

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

When is the drive-through service available at this McDonald's?

The drive-through is open daily from 5:00 AM to midnight Sunday through Thursday and until 1:00 AM on Friday and Saturday.