Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,587 reviews
5 stars
621
4 stars
301
3 stars
239
2 stars
161
1 star
265
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20-30 minutes for orders.
Food Quality
Many reviews mentioned food being cold, stale, or not fresh, with several customers expressing disappointment in the overall quality.
Cleanliness
Numerous complaints highlighted dirty dining areas and restrooms, contributing to a negative dining experience.
Customer Service
A significant number of reviews noted rude or unprofessional behavior from staff, impacting overall customer satisfaction.
Order Accuracy
Customers frequently experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
- VVVeryMetaNov 7, 20251.0Terrible service, can’t get an order right. Took far too long to get my food, ~30 minute wait at 8PM and the only car in the drive through. Employees were rude on the intercom while taking my order and I will not be returning.
- ALAllie LizanaOct 28, 20255.0The food is been nice & hot the last few times that I been, so they getting much better with that but the kids are still too unprofessional with the foul language in front of customers and socializing in the lobby while customers wait for food or orders to be taken and some of those I seen waiting were first responders who do not get much time to eat so they do not have the luxury of waiting on people to play around while they wait for their food they want a chance to eat hot. The managers are nice people though and the employees are decent people they just need stricter guidance and tough love which is OK at a work place especially for younger employees who tend to be immature
- PDPeter DangOct 26, 20251.0Food taste old and not fresh. Food particles under table. Bathroom dirty and smell like urine. Service slow. Also, out of the 5 monopoly food items only received 2 monopoly pieces out of 5. Rip-off.
- RTRoena TrunnellOct 18, 20255.060 ➕️people early in the morning theses folks was very professional and own their job definitely KUDOS Manger could be paid higher to train others store to step up and serve their store. Only thing needed was more bathroom 🚻
- TWTracy WilliamsOct 15, 20251.0Takes about 30 minutes in drive through, doesn't say thank u or anything food is old and hard
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
When is the drive-through service available at this McDonald's?
The drive-through is open daily from 5:00 AM to midnight Sunday through Thursday and until 1:00 AM on Friday and Saturday.
What delivery options does this McDonald's offer?
They offer curbside pickup, delivery including same-day and no-contact delivery services.
How can I order food online from this McDonald's?
You can place orders online via their delivery URL or use the McDonald's mobile app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service.
What nearby hotels can visitors stay at when visiting this McDonald's?
Nearby hotels include Magnuson Hotel Hattiesburg, Sunset Inn, Paradise Inn, Inn on the Hill, Holiday Inn Hattiesburg - North, University Inn - Hwy 49 & I-59, Comfort Inn, Executive Inn, Howard Johnson by Wyndham Hattiesburg, Regency Inn, Red Carpet Inn, Super 8 Hattiesburg North, and Sleep Inn & Suites.
Are there other dining options near this McDonald's?
Yes, nearby dining options include Farmer's Market, Burger Theory, and Arby's, offering farmers market-style, American restaurant, and sandwich shop options.
What nearby services can help with travel or accommodation needs?
Nearby services include multiple hotels and motels such as Comfort Inn and Holiday Inn Hattiesburg - North, as well as Mississippi Hub Complex providing community services, and Western Union for money transfer services.
Can customers use mobile apps to access special deals or rewards at this McDonald's?
Yes, customers can earn points for free food with MyMcDonald's Rewards and access mobile offers and ordering through the McDonald's app available on both iOS and Android platforms.