Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,063 reviews
5 stars
452
4 stars
244
3 stars
169
2 stars
74
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, indicating a significant problem with service quality.
Food Quality
While some customers enjoyed the food, many complained about cold, undercooked, or incorrect items, suggesting inconsistency in food preparation.
Management Concerns
Several reviews highlighted poor management practices, including staff behavior and operational inefficiencies, leading to a negative customer experience.
Cleanliness
Customers noted issues with cleanliness in the dining area and play area, with some tables and kiosks reported as dirty.
Positive Experiences
Despite the negative feedback, there were instances of excellent service and good food, indicating that some staff members are performing well.
- WPWalker PickeringNov 13, 20252.0Service is too slow especially around 12 at this McDonalds. I’ve had to cancel many of my mobile orders because the line wouldn’t move forward.
- MSMichelle SalsburyNov 9, 20251.0I came through this drive-up weeks ago and the menus were not functioning at the drive-up. Came back today the menu still not functioning. I am sure I'm not the only customer that does not use apps for ordering. Please fix your drive-up menus or shut down your drive-up Lane.
- SLStephen LewisOct 23, 20255.0Good food as always
- LLlSep 7, 20251.0Worst McDonald’s ever.
- JGJorge GonzalezAug 11, 20255.0Awesomeness
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's in Hattiesburg, MS?
The restaurant is open daily from 5:00 AM to midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.
When is the drive-thru service available at this McDonald's?
Drive-thru is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Can I get delivery from McDonald's and what are the delivery hours?
Yes, McDonald's offers delivery service every day from 5:00 AM to 11:00 PM, with no-contact and same-day delivery options available.
What ordering options are available for customers?
Customers can order through the McDonald's App (iOS and Android), online via the provided links, and use curbside pickup, delivery, and no-contact delivery services.
What payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service open from 5:00 AM until midnight or 1:00 AM on weekends.
What nearby places can I visit before or after dining at McDonald's?
Nearby places include Oak Grove Marketplace for shopping, Java Moe's Coffee Company for coffee and snacks, and Hattiesburg Medical Supply for health-related needs.
Is there a coffee shop near this McDonald's?
Yes, Java Moe's Coffee Company and 7 Brew Coffee are nearby coffee shops where you can enjoy a beverage before or after your meal.
Are there other dining options close to McDonald's?
Yes, nearby dining includes Best Wok (Chinese), American Wings & Cafe, Quiznos, and Huddle House for a variety of meal choices.
What services does this McDonald's offer for convenience and connectivity?
Services include mobile ordering, McDelivery, drive-thru, gift cards, mobile offers, and free WiFi for customers.