McDonald's

3.7
1947 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4900 W Hardy St, Hattiesburg, MS
39402, United States

Hours

Reviews

3.7
1,947 reviews
5 stars
785
4 stars
446
3 stars
327
2 stars
136
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor customer service and long wait times.

Order Accuracy

Numerous reviews mentioned incorrect orders, with customers often receiving the wrong items or incomplete orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Speed of Service

Many reviews criticized the slow service, particularly in the drive-thru, with wait times often exceeding 20 minutes.

Food Quality

While some customers enjoyed the food, there were complaints about cold, undercooked items and overall poor food preparation.
  • KC
    Karyn Cooney
    2 days ago
    1.0
    When traveling, my husband tries to only get his coffee from McDonald's. However, not only was this the 1st McDonald's with awful tasting coffee, but the drive-thru personnel were very rude! My husband simply ordered coffee! No problems. But the attitude, especially from girl (had black & red hair) was the worst! Don't bother going to this location!
  • RJ
    Robin Jones
    4 days ago
    1.0
    I went through the drive through ordered a large fry and a senior coke. The coke was fine….but the fries was COLD! Not even edible! I turned around and took them back! Of course they gave me some fresh fries but that’s not the point. McDonald’s you need to do better! Hire people that care about what they’re doing. At least people that can tell the difference in hot and cold! RANT OVER
  • UG
    Ulysses Garcia
    Jan 3, 2026
    1.0
    They messed up our oder and they gave us the wrong things and they missed half of our order
  • JH
    John Hudson
    Dec 18, 2025
    2.0
    Never go through the drive thru, got screwed going through the drive thru
  • ER
    Eugene Robinson
    Dec 10, 2025
    1.0
    Omg both of the drive thru windows. Both young ladies had a stank attitude. Now I was always told if you don't like what you do then find something else. Don't know if I came on the wrong day, but remember ladies it's the customers that keep your doors open. Maybe next time I'll have an better experience.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4900 W Hardy St, Hattiesburg, MS?

McDonald's in Hattiesburg is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to 1:00 AM.

Does this McDonald's location offer drive-thru services and what are the drive-thru hours?

Yes, McDonald's at 4900 W Hardy St offers drive-thru service daily from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.