McDonald's

3.7
1933 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4900 W Hardy St, Hattiesburg, MS
39402, United States

Hours

Reviews

3.7
1,933 reviews
5 stars
781
4 stars
446
3 stars
327
2 stars
135
1 star
244

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely long wait times, often exceeding 20-30 minutes for orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and poor handling of mobile and curbside orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty floors and bathrooms, impacting their dining experience.

Staff Attitude

Feedback indicated a mix of friendly and rude service, with some customers experiencing disrespectful interactions.

Food Quality

While some customers enjoyed the food, others reported issues with cold, undercooked, or poorly prepared items.
  • AJ
    Adam Jones
    Nov 1, 2025
    1.0
    Went in earlier this morning. 515. Waited a few minutes to be acknowledged by 1 of 2 supervisor. (Np)..standing just waiting. Someone else walks up and ask if I've been with anyone yet. (Not yet, she said she'll be with me) few minutes later another worker says we'll be there. The girl immediately says to the 2nd worker "I done told him I'll be right there." ..🤨 (np let it go) finally that very person takes my order with attitude. The supervisor Gwen hands my order once it's ready. I asked if the frappe wasn't made just yet because the receipt shows caramel and not mocha as mocha is what I asked for. That very worker with attitude proceeds to push Gwen to the side "I know what his order says I took it myself, I made it" (Oh okay! I got you) Gwen had to resolve the matter because of that worker. Won't be back to Hattiesburg, Mayfair Road McDonald's anymore.
  • ML
    Marcos Lopez
    Oct 26, 2025
    1.0
    This McDonald is so slow. Took over 20 minutes to place an order. Floors are so slippery you need to be careful walking inside especially when it is raining outside. This McDonald is not even close to being a fast food establishment. Roughly 10 people waiting to order. I would not recommend people ordering from this place.
  • RT
    Ruben Torres
    Oct 23, 2025
    5.0
    Best curbside pickup in town! Thanks
  • LV
    Levi Vaughn
    Oct 17, 2025
    5.0
    Good food
  • ER
    Eric Rakita
    Oct 1, 2025
    4.0
    It's McDonald's..... No need to say more

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 4900 W Hardy St, Hattiesburg, MS?

McDonald's in Hattiesburg is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to 1:00 AM.

Does this McDonald's location offer drive-thru services and what are the drive-thru hours?

Yes, McDonald's at 4900 W Hardy St offers drive-thru service daily from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.