McDonald's

3.3
3026 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9500 Hwy 49, Gulfport, MS
39503, United States

Hours

Reviews

3.3
3,026 reviews
5 stars
981
4 stars
555
3 stars
530
2 stars
288
1 star
672

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Feedback indicated that food quality was often poor, with complaints about cold, old, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.

Customer Service

Many reviews pointed to a lack of professionalism and poor customer service from staff, including rude behavior and unhelpfulness.
  • HB
    Hailey Butsko
    1 day ago
    1.0
    Visited here on the way home, ordered our food and was charged for 2 sweet teas and the workers got rude when we asked for a refund on the one. He said “well why don’t you just take it”. No, we didn’t order it. waited 15 minutes for our food in a curbside spot. Guy came out and tried to give us the wrong food he went back in and grabbed a different bag just for us to open our bag to a medium and large fry not filled all the way. A large fry is almost $5. I want what I paid for. Not to mention, my burger is absolutely slop. Unreal, do better. Your grown adults in the food industry it isn’t hard to treat your customers with respect and properly make their food. Overall workers are disrespectful and service is worse than mid.
  • TC
    Tyler Clements
    1 day ago
    1.0
    I chose curbside pickup at 8:30 pm. Ordered 2 snack wraps (one spicy, one ranch), a medium fry, and a diet dr pepper. Order took 15 minutes to get to my car, and he forgot my drink. Told him what drink I got and he went back inside, never to be seen again. I actually sat in the spot waiting for 15 more minutes while I ate my entire order, which turned out to have TWO spicy snack wraps in it instead of one of them being ranch. I had to just leave at that point because I did not have the time to wait another 30 minutes for a single Dr Pepper. This is nothing new with McDonald's though and I'm at the point where I'm not even going to go anymore because they consistently screw up curbside orders.
  • RM
    Roberto Martinez
    6 days ago
    5.0
    The staff are always nice very good place just to sit down and relax thank you
  • RS
    Richard Sahuque
    Nov 7, 2025
    1.0
    Ordered at the drive-thru with 3 cars ahead. Confirmed we ordered a deluxe at the speaker. Waited awhile. Confirmed that we ordered a deluxe at the window. Handed a bag with a stripped down sandwich with less that the regular sandwich, so not close to the deluxe ordered. Extra confirmation to disappoint someone who just flew 5 hrs to have surgery in the morning. 5 stars for atmosphere because we stayed in the car chatting after the long travels of the day.
  • TD
    The Real Uncle Daddy
    Nov 6, 2025
    5.0
    I think It was 3 or 330pm ish. My order was taken wrong and this lady at the window really helped me out to get my order correct. I asked her name to leave this review as she was super helpful. Her name Im pretty sure was Tiffany. Polite, super attentive to my needs, my wife is hearing impaired. So sometimes it is difficult to order in the drive thru. She was amazing. Double checked the order the 2nd time with my wife, and then with me. I appreciate the extra mile she went to make sure things were correct. We've had so many issues at this particular location. But the fact that this one employee took the time and went above and beyond makes me want to come back. Finally a good employee there.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 9500 Hwy 49, Gulfport?

This McDonald's location is open 24 hours a day, 7 days a week.

Does McDonald's at Gulfport offer delivery services and what are their hours?

Yes, McDonald's provides delivery service 24/7 at this location.