McDonald's

3.5
1938 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1701 25th Avenue, Gulfport, MS
39501, United States

Hours

Reviews

3.5
1,938 reviews
5 stars
711
4 stars
363
3 stars
388
2 stars
149
1 star
327

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times, poor service, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews mentioned cold, stale, or incorrectly prepared food, with several customers expressing disappointment in the freshness and quality.

Cleanliness

Several customers noted that the restaurant was dirty, with sticky tables and unsanitary conditions.

Staff Behavior

Mixed feedback on staff behavior; while some praised individual employees for their friendliness, others reported unprofessional conduct and rudeness from management.

Inconsistent Experience

Customers experienced a wide range of service quality, with some visits being satisfactory while others were described as the worst fast food experience.
  • GD
    Glenda Darlin
    3 days ago
    5.0
    Cashier was rude, seemed confused. I still keep asking for a frap but keep getting refused and they sqy they font have them at 10am. Very disappointing. I had a sausage egg biscuit meal. They gave me cheese on it and i didnt ask for it. I dont like cheese at all. Cashier never looked at me.
  • RM
    Roberto Martinez
    Nov 17, 2025
    5.0
    From the management to the employees they have a wonderful staff and always polite and willing to help thank you
  • MM
    Matt Morris
    Nov 16, 2025
    5.0
    Great employees make this a great McDonald's location to visit. Fast & friendly & consistent quality... Thank y'all!
  • DK
    dabrat keya
    Nov 7, 2025
    1.0
    I’m very dissatisfied! This restaurant has no structure, no customer service, no manners. I came through the drive through, i wasn’t greeted and i was rushed to order. When i got to the window she almost rung me up for the wrong food because she didn’t repeat the order & she definitely didn’t greet me. I got to the next window she didn’t even acknowledge me she was on her phone. When she finally acknowledged me i was parked at spot #1 for 10 minutes after bringing me 2 separate wrong order, when my food was brought it was cold & missing sauces, i came in to ask for sauce, the girl on front counter was leaning on the counter on her phone, she had an attitude talking to other customers and myself, she definitely doesn’t like her job & i feel so disrespected, because this store is just full of young teens who want the money but don’t want to put in the work. These kids are running the store wrong, yall need to learn customer service, i’m just so disappointed and shocked as a Mcdonald’s worker myself i always respect my customers and smile and be friendly and acknowledge them and give great customer service so im very disappointed that i didn’t get what i dish out.
  • RR
    Reyno Reyno
    Oct 27, 2025
    1.0
    If I could give it no stars I would came from California and got to gulfport at around 2:30am. We were hungry and the only place open was this McDonald's, we pulled up to the drive thru. While we were about to order the person helping us just spoke out and said, "hello what can I help you with? There's nobody there okay fine.". It wasn't even 5 seconds before we could lower the window all the way and order that the worker said this and we waited for 10 minutes for someone to answer our calls through the intercom but nobody answered. We pulled up to the window to order and the worker saw us and walked away from the window. We decided to just leave and just ate the chips we had at the hotel. This was a very very poor experience for us at this McDonalds. I understand the young man was probably tired from work but if you choose to work at this business at those hours your job to customer service should be a bit better and not poor customer service like we experienced. Hence my comment on if I could give it zero stars I would happily do so.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 1701 25th Avenue, Gulfport, MS?

This McDonald's location is open 24 hours a day, 7 days a week.

When is the delivery service available from McDonald's at this location?

Delivery is available from 5:00 AM to 10:30 PM Monday through Wednesday and Sunday, until 11:59 PM on Thursday, and 24 hours on Friday and Saturday.