McDonald's

3.3
2180 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11401 Hwy 49 N, Gulfport, MS
39503, United States

Hours

Reviews

3.3
2,180 reviews
5 stars
693
4 stars
383
3 stars
400
2 stars
209
1 star
495

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and for in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect or missing items in orders, leading to customer frustration.

Staff Attitude

Numerous customers noted unprofessional and rude behavior from staff, including lack of greetings and dismissive attitudes.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and overflowing trash cans.

Food Quality

Customers expressed dissatisfaction with food quality, citing cold items, stale fries, and poorly prepared meals.
  • EJ
    Erica Johnson
    3 days ago
    1.0
    I know it’s McDonalds so the bar isn’t set high to begin with, but customer service at this location is literally non existent. I had a pick up order and stood up front for 15 minutes while multiple employees walked by and just stared at the line. At this point, just replace them with AI because I’m pretty sure it would do a better job.
  • MM
    Mal Macchio
    Jan 1, 2026
    1.0
    McDonald's needs to get it together the ice crean machine is down like always and this time they didnt tell me and i was adking where my thing was at and they were like oh our machine was down
  • JB
    j b
    Jan 1, 2026
    1.0
    They tell you to pull into a tight little parking spot and give your food to someone else. This is not fast food, if you want a burger, go to Chili's. You get better food for the same wait time.
  • SS
    Sandi Sankey
    Dec 31, 2025
    2.0
    I ordered several sandwiches, among them was a regular hamburger (no cheese). Taking the food home and unwrapping the burger, I found a bun and a pickle, no meat, and as ordered, no cheese.
  • KT
    Kipper Thomas
    Dec 19, 2025
    2.0
    I tried the McDonalds on HWY49 and Orange Grove Rd thinking this location may be better than the one on 25th Ave in downtown Gulfport. We'll, I ordered simple items, the burrito combo. After paying I still had to pull into a parking space and wait for the food to be delivered. Mcdonald's has really gone downhill and lost their platform of quick service. Maybe Wendy's will be better.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Gulfport, MS?

McDonald's in Gulfport, MS is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery services?

Yes, McDonald's Gulfport offers delivery services including curbside pickup, same-day delivery, and no-contact delivery.