Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service, with some experiencing friendly interactions while others faced slow service and unhelpful staff.
Food Quality
Many reviews highlighted issues with food preparation, including cold items, incorrect orders, and overall dissatisfaction with the quality.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some praising it while others reported dirty conditions, particularly in the bathrooms.
Staff Training
Several customers noted a lack of training among staff, leading to mistakes in orders and poor customer service.
EH
Elizabeth Harvey
Dec 26, 2025
1.0
Drink machine had black stuff coming out of the nozzles. Told the lady about it and she didn’t say anything. Asked for a drink from the back and she said it’s out.
BB
Brook Brownell
Dec 25, 2025
4.0
They usually move pretty fast but do get bogged down sometimes. Usually not very friendly. Minimal interaction.
WB
WhooSenttYuu Bihhh
Dec 8, 2025
5.0
👍🏿
AP
Alicia Pastor
Dec 1, 2025
5.0
Staff is very nice & accommodating
SH
Scott Hillman
Nov 16, 2025
1.0
I ordered two big breakfast, we did not get our hash browns and ordered unsweetened tea got sweet. Would not complain but it was drive thru.
Employees don’t seem to be trained at all.