McDonald's

3.4
956 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1055 Hwy 98 East, Columbia, MS
39429, United States

Hours

Reviews

3.4
956 reviews
5 stars
327
4 stars
188
3 stars
172
2 stars
72
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, often exceeding 30 minutes, leading to frustration.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed their meals, others received cold or poorly prepared food.

Customer Service

Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or inattentive.

Cleanliness and Maintenance

Several reviews mentioned cleanliness issues and broken equipment, such as ice cream machines, affecting the overall experience.
  • WN
    Wayne Norris
    1 day ago
    1.0
    The manger was very inpatient and non understanding will never be eating here AGAIN
  • LS
    Lela Smith-jones
    Dec 7, 2025
    4.0
    Took long time to get orders and was out of Grinch packages
  • AO
    Aaron Williams Music Official
    Oct 21, 2025
    1.0
    10-21-25 the worst McDonald's visit I have ever had!!! The manager was very rude and so was the girl at the register. The kids milk never came with meal no dipping sauce for his nuggets and apparently they have no boo buckets but wouldn't answer that question when ask. Ron and Chad should never let their business be this way.
  • AL
    Alan Lowery
    Oct 11, 2025
    1.0
    1 hour sitting stuck in the drive thru evening of 10/10/2025.
  • AA
    Aron Nolan (Aron)
    Sep 22, 2025
    1.0
    I used the mobile app. Mcdouble( which was sloppy) large fry (no salt and cold and about half full) and a 6 piece nugget( that I had to go in and get after I realized they didn't put them in the bag) and hot mustard dipping sauce that was replaced by spicy buffalo sauce because they were out of hot mustard which I wouldn't have known if I hadn't had to go in after the nuggets. The car hop had a blah attitude and the people inside were kind of rude like it in inconvieneced them for me to have to come in after the nuggets they didn't put in my bag. Oh, did I mention the nuggets were dry and also cold?? Worst McDonald's I believe I've ever visited.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

McDonald's in Columbia, MS is open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it closes at 1:00 AM.

When is the delivery service available for this McDonald's?

Delivery is available daily from 5:00 AM to 11:00 PM.