McDonald's

3.3
290 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
606 E Main St, Charleston, MS
38921, United States

Hours

Reviews

3.3
290 reviews
5 stars
97
4 stars
54
3 stars
47
2 stars
24
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, indicating a need for improved efficiency and accuracy.

Employee Attitude

Mixed feedback on employee friendliness; some customers praised individual staff members while others noted rudeness and lack of professionalism.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with cold or incorrect orders, and a few mentioned issues with freshness.

Cleanliness

Several reviews highlighted cleanliness issues, including greasy floors and unsanitary conditions, suggesting a need for better maintenance.

Management Issues

Numerous comments pointed to poor management and staffing problems, with calls for better oversight and training for employees.
  • DV
    Dustin V
    Nov 4, 2025
    1.0
    Everytime ive went its a 15 to 20 minute wait cause the staff be talking and playing. Worste mcdonald's ever.
  • RS
    Richard Schwartz
    Oct 17, 2025
    1.0
    I was the only person in line before closing time and I had to wait 10 mins I kept trying to talk into the speaker but with no response. As I’m driving off I see the worker talking with a coworker chatting it up.
  • EW
    elizabeth wilkes
    Aug 28, 2025
    1.0
    This place is rude ordered a drink on the app the line in the drive thru was long so we said we where going to do inside pickup. We could not cancel the order when we walked in the door they said they where closed and we could not have out drink. There was 3 other customers just standing around on the inside of the restaurant
  • MD
    Michael Delario
    Aug 20, 2025
    5.0
    Man Dante the manager really made me and my mom feel welcome 🙏 🤗 the manager is a rare breed
  • MC
    Michael Childs
    Aug 5, 2025
    4.0
    Loved the breakfast. Fast and kind.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 606 E Main St, Charleston, MS?

McDonald's is open from 5:00 AM to 11:00 PM every day of the week.

When is the drive-thru service available at this McDonald's location?

The drive-thru operates daily from 5:00 AM to 11:00 PM.