Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,380 reviews
5 stars
507
4 stars
278
3 stars
233
2 stars
131
1 star
231
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of customer service.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Cleanliness
Several reviews highlighted poor cleanliness, particularly in the bathrooms and dining areas, contributing to an overall negative experience.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service during their visits, indicating that experiences can vary significantly.
Order Accuracy
Many customers expressed frustration over incorrect orders and missing items, suggesting a need for improved order management.
- TMTroy MooreNov 16, 20251.0The service for slow they didn't get what I wanted they didn't want to give me condiments.
- FTfartingheimer toiletmasterOct 26, 20255.0incredible service
- MWMakayla WhiteOct 23, 20251.0They was rude and would not give me the DoorDash order. said it was my fault that someone took it, that I should have stopped them. I was waiting on it for 40 minutes and told them I had a DoorDash 5-6 times. Also refused to give me my drinks for my pickup order. McDonald’s has became a horrible place because of the rude people that work there especially in Brookhaven.
- KMKarnei MazovOct 9, 20251.0Today, I went to this place again and ordered a Deluxe, and they brought me this mess. They just poured ketchup all over it and added way too much salt. It’s impossible to eat.
- CMChristina MossmanOct 4, 20251.0Night time is the worst time to try to get anything… constant delays.. currently Been 15 minutes in drive thru & haven’t made it to speaker.. this is Daily!! Do better..
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in at McDonald's on Brookway Blvd?
The McDonald's at 952 Brookway Blvd is open 24 hours every day for dine-in service.
When is the drive-through at this McDonald's location open?
The drive-through is open 24 hours a day, every day of the week.
What are the delivery hours for McDonald's at 952 Brookway Blvd?
Delivery service is available daily from 6:00 AM to 2:00 AM.
Does this McDonald's offer curbside pickup?
Yes, curbside pickup is available at this location.
How can I order food from this McDonald's online?
You can order online via the McDonald's ordering website at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there other fast food restaurants near this McDonald's?
Yes, nearby fast food options include Waffle House, Subway, Zaxby's, Krystal, Pizza Hut, Little Caesars Pizza, Dairy Queen, and Popeyes Louisiana Kitchen.
What hotels are close to this McDonald's for travelers?
Nearby hotels include Comfort Inn Brookhaven, Holiday Inn Express & Suites Brookhaven, Quality Inn, and Rodeway Inn & Suites, which provide convenient lodging options.
Are there gas stations or convenience stores near McDonald's on Brookway Blvd?
Yes, nearby gas stations and convenience stores include Exxon & Mobil Stations, C Store, The C Store, Shell, B-Kwik Food Mart, and Murphy USA.
Does this McDonald's location offer free WiFi and mobile ordering?
Yes, McDonald's provides free WiFi, mobile ordering, mobile offers, and McDelivery services at this location.