Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted severe cleanliness issues, including filthy dining areas, sticky floors, and unsanitary conditions.
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and long wait times.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, many others received cold or incorrect orders.
Service Speed
Customers frequently complained about long wait times in the drive-thru and for food orders, often exceeding reasonable expectations.
CS
Cortes Stewart
Dec 28, 2025
1.0
Ask for my food to be made fresh and it was just dipped back into the grease. My sauce had a hole in the top of it and my drink was flat. Gave a one star for service as well because they knew that my food was not fresh and they still gave it to me. They were not busy and I was the only customer they had in the drive thru and it was one customer in the inside.
ZC
Zack Cotter
Dec 23, 2025
1.0
How do you mess up a whole order and also forget items. Wrong sauces, wrong items, cold fries, wrong drink.
JJ
Jalen Jones
Dec 10, 2025
1.0
Worker named Bobby argued with me about giving me a large iced coffee that I paid for and gave me a small. And my potato wedges were way overcooked and some were completely black.
JG
Johnny Gallagher
Dec 7, 2025
1.0
I watched the lady at the window put my fries in the container and take her hands and touch the fries. She did not have gloves on. I will not return! Health Department needs to be called!
SS
shauronda smith
Dec 5, 2025
1.0
I waited in the drive through 25 min, only to get cold food. I literally live 3 minutes away, and had to go home to warm my food. Almost Everyone looked like they didn’t want to be there, including the manager. Everyone in there, moved like turtles, except one guy….. And Hell…. He was only making drinks. SMH. I really want to take my 1 star back
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's in Brandon, MS?
This Wendy's location at 2178 Highway 18 in Brandon, MS is open daily from 6:30 AM to midnight.
Does this Wendy's location have a drive-through service?
Yes, the Wendy's at 2178 Highway 18 offers drive-through service daily from 6:30 AM to midnight.
Is breakfast served at the Wendy's on Highway 18 in Brandon?
Yes, this Wendy's serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Brandon, MS?
Delivery is available where offered. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your address.
What payment methods does the Wendy's on Highway 18 accept?
This Wendy's accepts American Express, cash, Discover, MasterCard, and Visa payments.
Where can I find Wendy's menu and pricing for the Brandon location?
You can view the menu and pricing at https://order.wendys.com or on the Wendy's mobile app by selecting the Brandon, MS location.
How can I provide feedback or contact the Wendy's at 2178 Highway 18?
You may reach the location directly at (769) 239-5162, or use the Customer Care page online or call 888-624-8140 for feedback.
Are there any nearby gas stations or convenience stores close to this Wendy's?
Yes, nearby you'll find Circle K and Kangaroo Express convenience stores and gas stations, which can be convenient for refueling or grabbing essentials before or after your Wendy's visit.
What other dining options are near Wendy's on Highway 18 in Brandon, MS?
Nearby dining options include Tropical Smoothie Cafe for health foods and smoothies, Donut Planet for bakery items and smoothies, and Steak Escape for sandwiches and American fare.
Are there any fitness or recreational facilities near Wendy's in Brandon?
Yes, Anytime Fitness gym and Tiger Rock Academy martial arts club are close by, useful if you're combining a workout or class with grabbing a meal at Wendy's.