Wendy's

3.8
924 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2178 Highway 18, Brandon, MS
39042, United States

Hours

Reviews

3.8
924 reviews
5 stars
380
4 stars
252
3 stars
131
2 stars
46
1 star
115

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted severe cleanliness issues, including filthy dining areas, sticky floors, and unsanitary conditions.

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and long wait times.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, many others received cold or incorrect orders.

Service Speed

Customers frequently complained about long wait times in the drive-thru and for food orders, often exceeding reasonable expectations.
  • CS
    Cortes Stewart
    Dec 28, 2025
    1.0
    Ask for my food to be made fresh and it was just dipped back into the grease. My sauce had a hole in the top of it and my drink was flat. Gave a one star for service as well because they knew that my food was not fresh and they still gave it to me. They were not busy and I was the only customer they had in the drive thru and it was one customer in the inside.
  • ZC
    Zack Cotter
    Dec 23, 2025
    1.0
    How do you mess up a whole order and also forget items. Wrong sauces, wrong items, cold fries, wrong drink.
  • JJ
    Jalen Jones
    Dec 10, 2025
    1.0
    Worker named Bobby argued with me about giving me a large iced coffee that I paid for and gave me a small. And my potato wedges were way overcooked and some were completely black.
  • JG
    Johnny Gallagher
    Dec 7, 2025
    1.0
    I watched the lady at the window put my fries in the container and take her hands and touch the fries. She did not have gloves on. I will not return! Health Department needs to be called!
  • SS
    shauronda smith
    Dec 5, 2025
    1.0
    I waited in the drive through 25 min, only to get cold food. I literally live 3 minutes away, and had to go home to warm my food. Almost Everyone looked like they didn’t want to be there, including the manager. Everyone in there, moved like turtles, except one guy….. And Hell…. He was only making drinks. SMH. I really want to take my 1 star back

Frequently Asked Questions About Wendy's

Is 508 - Brandon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's in Brandon, MS?

This Wendy's location at 2178 Highway 18 in Brandon, MS is open daily from 6:30 AM to midnight.