Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
The restaurant is frequently reported as filthy, with dirty carpets, sticky floors, and unsanitary conditions in the dining area.
Customer Service
Customer service is inconsistent, with many reports of rude staff and poor management, although some employees received praise for their friendliness.
Food Quality
Food quality varies, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Wait Times
Customers often experience long wait times in both the drive-thru and dining area, leading to frustration.
Order Accuracy
There are frequent complaints about missing items or incorrect orders, contributing to customer dissatisfaction.
JJ
Jessie
Nov 14, 2025
5.0
Love Wendy's. Service was friendly and food was good.
MG
Marcus Graham
Oct 23, 2025
5.0
The staff is awesome. They have a young man that keeps the dinning area clean. The food is always good, and served in a timely manner. By far my favorite Wendy's
KG
Karl Gore
Oct 17, 2025
4.0
Very friendly staff.
EF
E F
Oct 13, 2025
3.0
Repeatedly incompetent. Check everything.
AB
Ariel Blackwell
Oct 3, 2025
5.0
I have had some not-so-great experiences at this location in the past. However, I came by this morning and am employee named Brandy seemed to be the only person taking orders, payment, making our drinks, and bagging/giving us our food. All with a smile on her face and being extremely kind. I thought she was a manager but when I asked she told me she was actually kind of new! She really have great service!!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Brandon, MS?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Brandon, MS into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (769) 239-5162.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 508 - Brandon Wendy’s serve breakfast?
Yes, this Wendy’s location in Brandon, MS serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's in Brandon, MS?
This Wendy's location at 2178 Highway 18 in Brandon, MS is open daily from 6:30 AM to midnight.
Does this Wendy's location have a drive-through service?
Yes, the Wendy's at 2178 Highway 18 offers drive-through service daily from 6:30 AM to midnight.
Is breakfast served at the Wendy's on Highway 18 in Brandon?
Yes, this Wendy's serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery in Brandon, MS?
Delivery is available where offered. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your address.
What payment methods does the Wendy's on Highway 18 accept?
This Wendy's accepts American Express, cash, Discover, MasterCard, and Visa payments.
Where can I find Wendy's menu and pricing for the Brandon location?
You can view the menu and pricing at https://order.wendys.com or on the Wendy's mobile app by selecting the Brandon, MS location.
How can I provide feedback or contact the Wendy's at 2178 Highway 18?
You may reach the location directly at (769) 239-5162, or use the Customer Care page online or call 888-624-8140 for feedback.
Are there any nearby gas stations or convenience stores close to this Wendy's?
Yes, nearby you'll find Circle K and Kangaroo Express convenience stores and gas stations, which can be convenient for refueling or grabbing essentials before or after your Wendy's visit.
What other dining options are near Wendy's on Highway 18 in Brandon, MS?
Nearby dining options include Tropical Smoothie Cafe for health foods and smoothies, Donut Planet for bakery items and smoothies, and Steak Escape for sandwiches and American fare.
Are there any fitness or recreational facilities near Wendy's in Brandon?
Yes, Anytime Fitness gym and Tiger Rock Academy martial arts club are close by, useful if you're combining a workout or class with grabbing a meal at Wendy's.