McDonald's

2.2
124 reviews
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Business Details

1300 Neela Rd, Wentzville, MO
63385, United States
(636) 327-0444
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
1300 Neela Rd, Wentzville, MO
63385, United States

Hours

Reviews

2.2
124 reviews
5 stars
23
4 stars
10
3 stars
7
2 stars
8
1 star
76
  • AG
    Ashley Gonzales
    Mar 10, 2025
    1.0
    Well as a dasher and a customer who have NEVER HAD A GOOD EXPERIENCE HERE. I just picked up am order and waited for 20 minutes. I mentioned something to the 5 employees sitting in the lobby put if frustration and the red hair employee was so rude to me and talked back to me in the middle of the store. I walked out very upset. I called the store to speak to a manager. Her name was Nicole. I asked for the employees name as I was going to call corporate. She laughed on the phone which I have on recording and says yeah I'm not gonna tell you that. I said okay I'll be sure to share your name and the video i have along with it of such horrible customer service. HOW CAN YOU GUYS NOT SEE THE HORRIBLE REVIEWS AND NOT DO ANYTHING ABOUT IT. I shared on socials the video. And I will also share the voice call we had because mcdonalds dosnt want to hold their horrible employees accountable. I will be doing something about this along with sharing the video and voice recording with corporate. I really hope somethings done about this. It was probably nicole who was the one who was rude to me 🤣
  • AJ
    ant j
    Feb 22, 2025
    1.0
    my fries were severely undercooked, their service has always been bad, and i’ve had many issues with this location and franchise.
  • MH
    Madison Hunn
    Jan 11, 2025
    1.0
    Placed an order and went to pick it up- was told they could not do anything because we came in to pick it up (at 11:02pm) and they said they closed at 11pm. I totally understand the closing time but we paid for our food and it said to come and pick it up? We got no food and no refund. She gave us the wrong receipt and threatened to call the police- we just wanted the receipt! Terrible customer service go to the one on Pearce they are way nicer! Not worth wasting your time
  • KS
    Kevin Sorenson
    Nov 4, 2024
    1.0
    25 minutes in drive threw tonight to get cold food
  • DD
    David
    Aug 19, 2024
    1.0
    Absurdly slow drive-thru and don't complete mobile order pickups within a reasonable amount of time. Giving up on this location entirely. Where in the world do they find such incompetent people to work here?
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's in Wentzville, MO?

Delivery is available from 5:00 AM to 10:00 PM Monday through Wednesday, 5:00 AM to 11:00 PM on Thursday, and 24 hours from Friday to Sunday.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM every day of the week.