McDonald's

3.1
1860 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
766 W Pearce Blvd, Wentzville, MO
63385, United States

Hours

Reviews

3.1
1,860 reviews
5 stars
524
4 stars
336
3 stars
317
2 stars
187
1 star
496

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with long wait times in both drive-thru and lobby.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, missing items, and poorly prepared food.

Staff Attitude

Numerous customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and bathrooms, impacting overall customer satisfaction.
  • MM
    Michael McCollum
    2 days ago
    1.0
    Worst drive thru in Wentzville. I was the only car at the drive.thru and sat through two songs before someone asked if I wanted to order. Only car in the drive thru and was asked to pull forward and wait. Watched employees talking with someone in the back who was not in uniform instead of working and attending to customers. Girl just came to my car with the wrong order.
  • JG
    jess gleason
    6 days ago
    2.0
    Very rude handing out food Got upset trying to give me wrong order🤣 I got a good laugh seeing them dump fries upside down in the bag 😆 somehow still better than Troy mcdonald's
  • EE
    Erin
    Jan 5, 2026
    1.0
    I am in the middle of ordering at the drive-thru and the lady taking our order was absolutely HORRIBLE and RUDE. I had to change my daughters order from a plain hamburger to only ketchup. So she said, so you don't want it plain you want ketchup on it? I said yes and she responded with "Oh my God!" She was trying to hurry me through my order and was getting very annoyed and frustrated. She continued to have an attitude, so we just left. She yelled out the drive thru - "Wow, thanks!" I won't give my money to a place that treats their customers like that. Won't ever go back to Wentzville McDonalds
  • RB
    Roshea Bost
    Dec 22, 2025
    1.0
    Dirty location. Poor customer service. Hotcakes were tough rubbery and cold. Sausage was burnt, on one side, raw on the other, smelled bad and tasted days old. Coffee was ordered as a hot carmel mocha but what I recieved was a cup of brown hot water. Cashier refused to give me a receipt. This has got to be the worst McDonalds in America.
  • EE
    Eric
    Dec 21, 2025
    1.0
    Waited 20 minutes for a double quarter pounder. And in the double quarter pounder box was a single quarter. Pounder cheeseburger. So I waited 20 minutes and didn't even get the right order. And the fries were cold when they came out. I saw a lot of the workers just standing around and dancing.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in service at this McDonald's in Wentzville, MO?

This McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in service.

When can I use the drive-thru service at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.