Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with long wait times in both drive-thru and dine-in.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food being served cold or improperly prepared.
Staff Attitude
Several customers experienced rude or dismissive behavior from staff, particularly from management, leading to a negative customer experience.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and bathrooms, contributing to an overall poor impression of the location.
Food Quality
Feedback indicated that food quality was inconsistent, with reports of stale or improperly cooked items.
JB
Jon Barney
Nov 13, 2025
1.0
Ordered one McChicken and one fry paid and then was pulled around to wait in line for 15 minutes and normally 15 minutes isn't a big deal but while I was waiting in line the lady at the drive-thru is waving me to keep pulling around even though there's a line of cars in front of me. What a joke this McDonald's sucks
CR
Charles Roberds
Oct 31, 2025
3.0
Everyone seems angry. I returned thinking it might change the second and third time but it didn't.
BB
brandon bean
Oct 27, 2025
3.0
The previous McDonald's I have gone to there was always lines of cars waiting for the drive through but that wasn't the case here during breakfast time.
VC
Vanessa cope
Oct 19, 2025
1.0
Ordered breakfast this morning through the drive thru and realized when I got home that some of my items were missing. I called up there to let them know that I was headed back to get the missing items before their breakfast was over. I’m assuming it was a manager that was on the phone but she basically was giving me the third degree about them forgetting the items. Drilled me asking if I still had the bag of food, the receipt etc. basically wanting to argue about absolutely nothing while I continued to answer all of her questions and was kind about it.
Went back and pulled up to a long line. Hit to the speaker and told the lady what I was missing and she said sorry about that and I will put the order in and zero it out so they have it ready. I get to the first window and it was a young man that was super nice but I guess did not know how to zero it out. He went and got the manager to help him, she came up to the window with major attitude and asked me what I needed and to repeat what I told him. I explained what the lady taking my order had said as far as zeroing them out, she cut me off immediately and told me in a very hostile manner to just pull forward. I told her there was no reason to be so rude abd asked if she was a manager? She completely ignored me . I pulled to the second window and was greeted by another nice lady and she asked what my order was again. She went to get it and when she came back I asked her what that lady’s name was that just came to the first window to help that boy and she says her name was “Kat”.
Kat has no business dealing with customers, it was pretty bad. I actually felt terrible for the other people working there with that lady. Everyone else was extremely nice and looked like they were in shock.
I never write reviews but this lady’s behavior is going to drive away a lot of customers and employees if nothing is done.
To get treated that way because items were missing in order is mind blowing to me and not once did she apologize, the other employees did.
As a business owner I would want to know if I had someone like this running my store or even working there. Extremely rude with no customer service skills! By the time I got back home it had been an hour long ordeal and the food was cold
AA
ashley
Oct 12, 2025
1.0
I normally don't write reviews but this McDonald's is probably the worst so far not only did it take a few minutes to somebody even to notice me standing up front to pay for my food then it took 30 minutes for somebody else to realize I still haven't gotten my food and I have kids complaining that they're hungry and thirsty and I just keep saying I got food I'm waiting for it for a manager across from me to realize it for her to tell me there is no orders on the screen she'll see what's going on meanwhile I had groceries in the back of my car, supposed to be a quick stop.. 30 minutes later ... not to mention every table was dirty ,absolutely no customer service. Meanwhile there's all kinds of people in the back..I'll be happy if I never have to go to this McDonald's again if I could give you a negative score I would....
What are the operating hours for dine-in service at this McDonald's in Wentzville, MO?
This McDonald's is open daily from 5:00 AM to 11:00 PM for dine-in service.
When can I use the drive-thru service at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
During what hours is delivery available from McDonald's in Wentzville?
Delivery service is available daily from 5:00 AM to 10:00 PM.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available at this location.
What payment methods are accepted at McDonald's on W Pearce Blvd?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app to order food from this McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What services are offered at this McDonald's location?
This location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby places of interest can I visit before or after dining at McDonald's?
Nearby places include Arabella Hall for events, Stefanina's Pizzeria for Italian food, and Brett Hull's Junction House bar and restaurant.
Are there other fast food options close to McDonald's in Wentzville?
Yes, nearby fast food restaurants include KFC and Lion's Choice for American and chicken specialties.
How can nearby places assist with my visit to this McDonald's?
Nearby Redbox kiosks allow you to rent movies, Save A Lot grocery store is great for shopping, and Poage Chevrolet provides automotive services if needed during your visit.