McDonald's

3.4
1239 reviews
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Business Details

8127 Olive Blvd, University City, MO
63130, United States
(314) 994-1435
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8127 Olive Blvd, University City, MO
63130, United States

Hours

Reviews

3.4
1,239 reviews
5 stars
433
4 stars
230
3 stars
224
2 stars
89
1 star
263

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a consistently negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food quality, indicating a lack of attention to detail.

Cleanliness and Maintenance

Several reviews mentioned unsanitary conditions and poorly maintained equipment, such as soda machines and food preparation areas.

Service Speed

Customers frequently complained about long wait times in both drive-thru and in-store, often exacerbated by disorganized staff.

Mixed Experiences

While many reviews were negative, a few customers noted positive interactions with specific staff members, suggesting occasional good service.
  • MW
    Mollie W
    Nov 15, 2025
    1.0
    I suggest not to visit this place. The worst place with no respect to customers.
  • AF
    Aiden Fields
    Nov 15, 2025
    1.0
    Worst mc Donald’s in the whole united states no customer respect
  • SB
    Sarah Baker
    Nov 9, 2025
    5.0
    Hands down best McDonald’s in St Louis!
  • MM
    Matt Melly
    Nov 6, 2025
    1.0
    This McDonald's needs a major change in management, the younger employees need an army drill sergeant to teach them integrity, respect, professional work behavior, business ethics, manners, and to take pride in their work no matter what their job is. They don't even speaking proper english! When you pull up to the drive-thru expect to be greeted with “go ahead “ or “you can order“ its appalling, embarrassing, and sad. I blame upper management for condoning the behavior. They are not going to be able to go out in the world today and secure a career if they continue to behave the way they are. After 2 months of researching and ordering from this mcdonald's its only gotten worse. They are lazy the food is cold and soggy. My investigation has concluded that this establishment needs a boot camp and new managers to guide the employees to success. I look forward to seeing if changes are made but I'm not counting on it. The service is awful.
  • TC
    Traci Corley
    Oct 23, 2025
    1.0
    The manager was extremely rude to the drive through employee as we were sitting there. My drink was not made properly so I asked for another which takes 5 seconds. The Dr. Pepper from this place has constantly been terrible. Taste like Fanta and managers refuse to clean their soda lines. Terrible place.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 8127 Olive Blvd?

McDonald's at 8127 Olive Blvd operates daily from 5:00 AM to 11:00 PM except on Sundays when it opens at 6:00 AM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 11:00 PM, and on Sundays it opens at 6:00 AM and closes at 11:00 PM.